About the dashboard

The dashboard uses real time data to tell you if the Practitioner Lodgment Service is functioning normally or is experiencing problems. If there has been an outage or a change in the operational status and if after 15 minutes your experience is not reflected contact the ATO.

For upcoming maintenance events, visit the systems maintenancepage or if your issue relates to troubleshooting, visit the troubleshootingpage.

Current system status

Service slowness

Incident Report for PLS

Resolved

This incident has been resolved.
Posted Jul 01, 2020 - 00:19 AEST

Monitoring

A further restart of PLS services will be required shortly. Details to follow.
Posted Jun 30, 2020 - 21:15 AEST

Update

There will be a short outage at 1:00pm AEST to resolve these issues.
Posted Jun 30, 2020 - 12:45 AEST

Identified

The issue causing system slowness has been identified and we are developing a fix that may result in a short outage. Details to follow.
Posted Jun 30, 2020 - 11:20 AEST

Investigating

We are aware of reports of system slowness and are investigating as a priority.
Posted Jun 30, 2020 - 10:19 AEST
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Online Services for Agents Dashboard

Want to know the current health of Online Services for Agents? Check out the Online Services for Agents Dashboard here.

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