About the dashboard

The dashboard uses real time data to tell you whether the Practitioner Lodgment Service is functioning normally or is experiencing problems. If there has been an outage or a change in the operational status and if after fifteen minutes your experience is not reflected contact the ATO.

For details of upcoming maintenance events, visit the systems maintenance page or if your issue relates to troubleshooting, visit the troubleshooting page.

myGovID app - Intermittent issue verifying identity documents

An intermittent issue verifying identity documents may be impacting some users that are setting up a new device. If you experience this issue, close your app and try again later. We are working to resolve this as a priority.

Current system status

All Systems Operational
Bulk requests Operational
Bulk requests Lodgment list Operational
Bulk requests Company tax return lodge Operational
Bulk requests Client update details Operational
Single requests Operational
Single requests Lodgment list Operational
Single requests Activity statement lodge Operational
Single requests Company tax return lodge Operational
Client update add relationships Operational
Fringe benefits tax lodge Operational
Family Trust election and revocation Operational
Individual income tax return lodgment Operational
Individual income tax return prelodgment Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Monthly maintenance Nov 6, 22:00 - Nov 7, 10:00 AEDT
10.00pm AEDT Saturday 6 November 2021 to 10.00am AEDT Sunday 7 November 2021
Posted on Aug 19, 15:21 AEST
System maintenance Nov 13, 18:00 - Nov 15, 06:00 AEDT
6.00pm AEDT Saturday 13 November 2021 to 6.00am AEDT Monday 15 November 2021
Posted on Oct 11, 13:40 AEDT
Quarterly system release Dec 3, 23:30 - Dec 6, 06:30 AEDT
11.30pm AEDT Friday 3 December 2021 to 7.00am AEDT Monday 6 December 2021
Posted on Feb 17, 14:31 AEDT
Monthly maintenance Dec 11, 22:00 - Dec 12, 10:00 AEDT
10.00pm AEDT Saturday 11 December 2021 to 10.00am AEDT Sunday 12 December 2021
Posted on Aug 19, 15:23 AEST
System Shutdown - 24 December - 4 January Dec 24, 23:30 - Jan 4, 06:30 AEDT
Major system release - 11.30pm AEDT Friday 24 December 2021 to 7.00am AEDT Tuesday 4 January 2022
Posted on Oct 20, 10:02 AEDT
Quarterly system release Mar 11, 23:30 - Mar 14, 06:30 AEDT
11.30pm AEDT Friday 22 March 2022 to 7.00am AEDT Monday 14 March 2022
Posted on Mar 24, 12:56 AEDT
Quarterly system release Jun 17, 23:30 - Jun 20, 06:30 AEDT
11.30pm AEST Friday 17 June 2022 to 7.00am AEDT Monday 20 June 2022
Posted on Jul 12, 09:24 AEST
Single requests average response time
Fetching
Number of delayed PLS batches
Fetching
Number of delayed STP batches
Fetching
Number of delayed Super batches
Fetching
Past Incidents
Oct 22, 2021

No incidents reported today.

Oct 21, 2021

No incidents reported.

Oct 20, 2021

No incidents reported.

Oct 19, 2021

No incidents reported.

Oct 18, 2021

No incidents reported.

Oct 17, 2021
Completed - The scheduled maintenance has been completed.
Oct 17, 12:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 22:00 AEDT
Scheduled - 10.00pm AEDT Saturday 16 October 2021 to 12 noon AEDT Sunday 17 October 2021
Sep 3, 10:26 AEST
Oct 16, 2021
Oct 15, 2021

No incidents reported.

Oct 14, 2021

No incidents reported.

Oct 13, 2021

No incidents reported.

Oct 12, 2021

No incidents reported.

Oct 11, 2021
Resolved - This incident has been resolved.
Oct 11, 14:33 AEDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 11, 12:26 AEDT
Identified - Practitioner Lodgment Service (PLS) enabled software is not impacted. You can access the report if your PLS software has the necessary reporting capability.

We are working to resolve this issue as a priority.
Oct 7, 10:48 AEDT
Oct 10, 2021

No incidents reported.

Oct 9, 2021

No incidents reported.

Oct 8, 2021

No incidents reported.