About the dashboard

The dashboard uses real time data sourced from ATO monitoring systems to tell you whether the practitioner lodgment service is functioning normally or is experiencing problems.

For details of upcoming maintenance events, visit the systems maintenance page or if your issue relates to troubleshooting, visit the troubleshooting page.

For information and support relating to COVID-19 refer to our COVID-19 web page.

Current system status

All Systems Operational
Bulk requests Operational
Bulk requests Lodgment list Operational
Bulk requests Company tax return lodge Operational
Bulk requests Client update details Operational
Single requests Operational
Single requests Lodgment list Operational
Single requests Activity statement lodge Operational
Single requests Company tax return lodge Operational
Client update add relationships Operational
Fringe benefits tax lodge Operational
Family Trust election and revocation Operational
Individual income tax return lodgment Operational
Individual income tax return prelodgment Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Monthly maintenance Sep 5, 22:00 - Sep 6, 10:00 AEST
10.00pm AEST Saturday 5 September 2020 to 10.00am AEST Sunday 6 September 2020
Posted on Oct 4, 10:32 AEST
Quarterly system release Sep 25, 23:30 - Sep 28, 07:00 AEST
11.30pm AEST Friday 25 September 2020 to 7.00am AEST Monday 28 September 2020
Posted on Apr 6, 10:51 AEST
Monthly maintenance Oct 3, 22:00 - Oct 4, 11:00 AEST
10.00pm AEST Saturday 3 October 2020 to 10.00am AEDT Sunday 4 October 2020
Posted on Oct 4, 10:33 AEST
Monthly maintenance Nov 7, 22:00 - Nov 8, 10:00 AEST
10.00pm AEDT Saturday 7 November 2020 to 10.00am AEDT Sunday 8 November 2020
Posted on Oct 4, 10:34 AEST
System maintenance Nov 14, 06:00 - Nov 15, 23:00 AEST
6.00am AEDT Saturday 14 November 2020 to 11.00pm AEDT Sunday 15 November 2020
Posted on Jun 22, 07:25 AEST
Quarterly system release Dec 4, 23:30 - Dec 7, 07:00 AEST
11.30pm AEDT Friday 4 December 2020 to 7.00am AEDT Monday 7 December 2020
Posted on Apr 6, 10:54 AEST
Monthly maintenance Dec 12, 22:00 - Dec 13, 10:00 AEST
10.00pm AEDT Saturday 12 December 2020 to 10.00am AEDT Sunday 13 December 2020
Posted on Oct 17, 14:50 AEDT
System maintenance May 1, 06:00 - May 2, 23:00 AEST
6.00am AEST Saturday 1 May 2021 to 11.00pm AEST Sunday 2 May 2021
Posted on Jun 22, 07:27 AEST
Quarterly system release Jun 18, 23:30 - Jun 21, 06:30 AEST
11.30pm AEST Friday 18 June 2021 to 7.00am AEST Monday 21June 2021
Posted on Jul 29, 12:22 AEST
Single requests average response time
Fetching
Number of delayed PLS batches
Fetching
Number of delayed STP batches
Fetching
Number of delayed Super batches
Fetching
Past Incidents
Aug 7, 2020

No incidents reported today.

Aug 6, 2020

No incidents reported.

Aug 5, 2020

No incidents reported.

Aug 4, 2020

No incidents reported.

Aug 3, 2020

No incidents reported.

Aug 2, 2020
Completed - The scheduled maintenance has been completed.
Aug 2, 10:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 1, 22:00 AEST
Scheduled - 10.00pm AEST Saturday 1 August 2020 to 10.00am AEST Sunday 2 August 2020
Oct 4, 10:31 AEST
Aug 1, 2020
Jul 31, 2020

No incidents reported.

Jul 30, 2020

No incidents reported.

Jul 29, 2020

No incidents reported.

Jul 28, 2020
Resolved - This incident has been resolved.
Jul 28, 17:35 AEST
Monitoring - A fix has been implemented. We will continue to monitor system performance for the remainder of the day.
Jul 28, 13:25 AEST
Update - We are continuing to investigate this issue.
Jul 28, 12:49 AEST
Investigating - We are currently investigating ATO system issues impacting a number of our digital services including the practitioner lodgment service (PLS) and online services for agents. Please do not call us about this issue. We are working to resolve with the highest priority.
Jul 28, 11:29 AEST
Jul 27, 2020

No incidents reported.

Jul 26, 2020

No incidents reported.

Jul 25, 2020

No incidents reported.

Jul 24, 2020

No incidents reported.