About the dashboard

The dashboard uses real time data to tell you whether the Practitioner Lodgment Service is functioning normally or is experiencing problems. If there has been an outage or a change in the operational status and if after fifteen minutes your experience is not reflected contact the ATO.

For details of upcoming maintenance events, visit the systems maintenance page or if your issue relates to troubleshooting, visit the troubleshooting page.

Current system status

All Systems Operational
Bulk requests Operational
Bulk requests Lodgment list Operational
Bulk requests Company tax return lodge Operational
Bulk requests Client update details Operational
Single requests Operational
Single requests Lodgment list Operational
Single requests Activity statement lodge Operational
Single requests Company tax return lodge Operational
Client update add relationships Operational
Fringe benefits tax lodge Operational
Family Trust election and revocation Operational
Individual income tax return lodgment Operational
Individual income tax return prelodgment Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Quarterly system release Dec 3, 23:30 - Dec 6, 06:30 AEDT
11.30pm AEDT Friday 3 December 2021 to 7.00am AEDT Monday 6 December 2021
Posted on Feb 17, 14:31 AEDT
Monthly maintenance Dec 11, 22:00 - Dec 12, 10:00 AEDT
10.00pm AEDT Saturday 11 December 2021 to 10.00am AEDT Sunday 12 December 2021
Posted on Aug 19, 15:23 AEST
System Shutdown - 27 December - 4 January Dec 27, 23:30 - Jan 4, 06:30 AEDT
Major system release - 11.30pm AEDT Monday 27 December 2021 to 7.00am AEDT Tuesday 4 January 2022
Posted on Oct 20, 10:02 AEDT
Monthly maintenance Feb 5, 22:00 - Feb 6, 10:00 AEDT
10.00pm AEDT Saturday 5 February 2022 to 10.00am AEDT Sunday 6 February 2022
Posted on Nov 25, 12:00 AEDT
Monthly maintenance Mar 5, 22:00 - Mar 6, 10:00 AEDT
Update - We will be undergoing scheduled maintenance during this time.
Oct 29, 13:04 AEDT
Scheduled - 10.00pm AEDT Saturday 5 March 2022 to 10.00am AEDT Sunday 6 March 2022
Mar 5, 22:00 AEDT
Quarterly system release Mar 11, 23:30 - Mar 14, 06:30 AEDT
11.30pm AEDT Friday 22 March 2022 to 7.00am AEDT Monday 14 March 2022
Posted on Mar 24, 12:56 AEDT
Monthly maintenance Apr 2, 22:00 - Apr 3, 10:00 AEDT
10.00pm AEDT Saturday 2 April 2022 to 10.00am AEST Sunday 3 April 2022
Posted on Oct 29, 10:27 AEDT
Monthly maintenance May 7, 22:00 - May 8, 10:00 AEDT
10.00pm AEST Saturday 7 May 2022 to 10.00am AEST Sunday 8 May 2022
Posted on Oct 29, 10:47 AEDT
Monthly maintenance Jun 11, 22:00 - Jun 12, 10:00 AEDT
10.00pm AEST Saturday 11 June 2022 to 10.00am AEST Sunday 12 June 2022
Posted on Oct 29, 10:52 AEDT
Quarterly system release Jun 17, 23:30 - Jun 20, 07:00 AEDT
11.30pm AEST Friday 17 June 2022 to 7.00am AEST Monday 20 June 2022
Posted on Jul 12, 09:24 AEST
Monthly maintenance Aug 6, 22:00 - Aug 7, 10:00 AEDT
10.00pm AEST Saturday 6 August 2022 to 10.00am AEST Sunday 7 August 2022
Posted on Oct 29, 10:59 AEDT
Monthly maintenance Sep 3, 22:00 - Sep 4, 10:00 AEDT
Update - We will be undergoing scheduled maintenance during this time.
Oct 29, 13:41 AEDT
Scheduled - 10.00pm AEST Saturday 3 September 2022 to 10.00am AEST Sunday 4 September 2022
Oct 29, 11:06 AEDT
Quarterly system release Sep 16, 23:30 - Sep 19, 07:00 AEDT
11.30pm AEST Friday 16 September 2022 to 7.00am AEST Monday 19 September 2022
Posted on Oct 29, 11:42 AEDT
Monthly maintenance Oct 1, 21:00 - Oct 2, 10:00 AEDT
9.00pm AEST Saturday 1 October 2022 to 10.00am AEDT Sunday 2 October 2022
Posted on Oct 29, 11:51 AEDT
Monthly maintenance Nov 5, 22:00 - Nov 6, 10:00 AEDT
10.00pm AEDT Saturday 5 November 2022 to 10.00am AEDT Sunday 6 November 2022
Posted on Oct 29, 12:00 AEDT
Monthly maintenance Dec 10, 22:00 - Dec 11, 10:00 AEDT
10.00pm AEDT Saturday 10 December 2022 to 10.00am AEDT Sunday 11 December 2022
Posted on Oct 29, 12:12 AEDT
Single requests average response time
Fetching
Number of delayed PLS batches
Fetching
Number of delayed STP batches
Fetching
Number of delayed Super batches
Fetching
Past Incidents
Nov 28, 2021

No incidents reported today.

Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.

Nov 24, 2021

No incidents reported.

Nov 23, 2021
Resolved - This incident has been resolved.
Nov 23, 13:58 AEDT
Investigating - SBR1 is experiencing a partial outage impacting a small number of DSPs and their ability to transmit transactions successfully to the ATO. This is not a problem with your software. This issue is not impacting Practitioner Lodgment Service (PLS) services, which continue to operate fully.
Nov 23, 12:17 AEDT
Nov 22, 2021

No incidents reported.

Nov 21, 2021

No incidents reported.

Nov 20, 2021

No incidents reported.

Nov 19, 2021

No incidents reported.

Nov 18, 2021

No incidents reported.

Nov 17, 2021

No incidents reported.

Nov 16, 2021

No incidents reported.

Nov 15, 2021

No incidents reported.

Nov 14, 2021
Completed - The scheduled maintenance has been completed.
Nov 14, 10:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 22:00 AEDT
Scheduled - 10.00pm AEDT Saturday 13 November 2021 to 10.00am AEDT Sunday 14 November 2021
Oct 11, 13:40 AEDT