About the dashboard

The dashboard uses real time data sourced from ATO monitoring systems to tell you whether the practitioner lodgment service is functioning normally or is experiencing problems.

For details of upcoming maintenance events, visit the systems maintenance page or if your issue relates to troubleshooting, visit the troubleshooting page.

COVID-19 information

Refer to our COVID-19 web page for the latest information and support.

Current system status

All Systems Operational
Bulk requests Operational
Bulk requests Lodgment list Operational
Bulk requests Company tax return lodge Operational
Bulk requests Client update details Operational
Single requests Operational
Single requests Lodgment list Operational
Single requests Activity statement lodge Operational
Single requests Company tax return lodge Operational
Client update add relationships Operational
Fringe benefits tax lodge Operational
Family Trust election and revocation Operational
Individual income tax return lodgment Operational
Individual income tax return prelodgment Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Monthly maintenance Apr 4, 22:00 - Apr 5, 09:00 AEDT
10.00pm AEDT Saturday 4 April 2020 to 10.00am AEST Sunday 5 April 2020
Posted on Oct 4, 10:24 AEST
Major system release Apr 9, 23:00 - Apr 14, 19:00 AEDT
11.00pm AEST Thursday 9 April 2020 to 7.00am AEST Tuesday 14 April 2020
Posted on Aug 15, 15:51 AEST
Monthly maintenance May 2, 21:00 - May 3, 09:00 AEDT
9.00pm AEST Saturday 2 May 2020 to 9.00am AEST Sunday 3 May 2020
Posted on Oct 4, 10:25 AEST
Monthly maintenance Jun 6, 21:00 - Jun 7, 08:00 AEDT
9.00pm AEST Saturday 6 June 2020 to 9.00am AEST Sunday 7 June 2020
Posted on Oct 4, 10:27 AEST
Monthly maintenance Aug 1, 22:00 - Aug 2, 10:00 AEDT
10.00pm AEST Saturday 1 August 2020 to 10.00am AEST Sunday 2 August 2020
Posted on Oct 4, 10:31 AEST
Monthly maintenance Sep 5, 22:00 - Sep 6, 10:00 AEDT
10.00pm AEST Saturday 5 September 2020 to 10.00am AEST Sunday 6 September 2020
Posted on Oct 4, 10:32 AEST
Monthly maintenance Oct 3, 22:00 - Oct 4, 11:00 AEDT
10.00pm AEST Saturday 3 October 2020 to 10.00am AEDT Sunday 4 October 2020
Posted on Oct 4, 10:33 AEST
Monthly maintenance Nov 7, 22:00 - Nov 8, 10:00 AEDT
10.00pm AEDT Saturday 7 November 2020 to 10.00am AEDT Sunday 8 November 2020
Posted on Oct 4, 10:34 AEST
Monthly maintenance Dec 12, 22:00 - Dec 13, 10:00 AEDT
10.00pm AEDT Saturday 12 December 2020 to 10.00am AEDT Sunday 13 December 2020
Posted on Oct 17, 14:50 AEDT
Single requests average response time
Fetching
Number of delayed batches
Fetching
Past Incidents
Mar 30, 2020

No incidents reported today.

Mar 29, 2020

No incidents reported.

Mar 28, 2020

No incidents reported.

Mar 27, 2020

No incidents reported.

Mar 26, 2020

No incidents reported.

Mar 25, 2020

No incidents reported.

Mar 24, 2020

No incidents reported.

Mar 23, 2020

No incidents reported.

Mar 22, 2020

No incidents reported.

Mar 21, 2020

No incidents reported.

Mar 20, 2020

No incidents reported.

Mar 19, 2020

No incidents reported.

Mar 18, 2020

No incidents reported.

Mar 17, 2020

No incidents reported.

Mar 16, 2020
Resolved - This incident has been resolved.
Mar 16, 15:04 AEDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 16, 09:58 AEDT
Update - We are continuing to work on a fix for this issue. Batched transactions are being processed.
Mar 16, 09:30 AEDT
Identified - The issue has been identified and a fix is being implemented.
Mar 16, 08:48 AEDT
Investigating - We are currently investigating problems being experienced with the Batch Service in PLS. While most practice management software use the 'Single Request' Services, some functions may be impacted. This is not a problem with your software.
Mar 16, 08:38 AEDT
Completed - The scheduled maintenance has been completed.
Mar 16, 06:30 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 23:30 AEDT
Scheduled - 11.30pm AEDT Friday 13 March 2020 to 7.00am AEDT Monday 16 March 2020
Oct 17, 14:48 AEDT