About the dashboard

The dashboard tells you at a glance whether the practitioner lodgment service is functioning normally or is experiencing problems. This is real-time data sourced directly from ATO monitoring systems.

For details of upcoming maintenance events, visit the systems maintenance page or if your issue relates to troubleshooting, visit the troubleshooting page

Problems with On-Demand and EFT Reconciliation reports

From the beginning of April, a PLS error is preventing a very small number of agents using cloud services (less than 200) from subscribing to EFT Reconciliation reports or accessing a number of other reports. For example:

• EFT reconciliation report
• Activity Statement Client report
• Activity Statement Lodgment report
• Income Tax Lodgment performance report
• Income Tax Client report.

This is an ATO problem; not a problem with software.

Information provided in the Activity Statement and Income Tax Clients Reports is available via the Tax and BAS Agent Portals, as well as the Online Services for Agents. Online Services for Agents will also provide information in relation to lodgment performance.

If you're unable to subscribe to the EFT Reconciliation Report, please contact the ATO at the EFT Helpdesk on 1800 802 308 for further assistance.

Current system status

Operational
Degraded Performance
Partial Outage
Major Outage
Service
Bulk requests
Single requests
All Systems Operational
Activity statement lodgment list Operational
Bulk requests Activity statement lodgment list Operational
Single requests Activity statement lodgment list Operational
Activity statement lodge Operational
NA-Bulk requests Activity statement lodge Operational
Single requests Activity statement lodge Operational
Company tax return lodge Operational
Bulk requests Company tax return lodge Operational
NA-Single requests Company tax return lodge Operational
Client update details Operational
Bulk requests Client update details Operational
NA-Single requests Client update details Operational
Client update add relationships Operational
NA-Bullk requests Client update add relationships Operational
Single requests Client update add relationships Operational
Fringe benefits tax lodge Operational
NA-Bulk requests Fringe benefits tax lodge Operational
Single requests Fringe benefits tax lodge Operational
Family Trust election and revocation Operational
NA-Bulk requests Family Trust election and revocation Operational
Single requests Family Trust election and revocation Operational
Individual income tax return lodgment Operational
NA-Bulk requests Individual income tax return lodgment Operational
Single requests Individual income tax return lodgment Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Monthly system maintenance Jun 1, 21:00 - Jun 2, 09:00 AEST
9.00pm AEST Saturday 1 June 2019 to 9.00am AEST Sunday 2 June 2019
Posted on Jan 23, 10:47 AEDT
Quarterly major system release Jun 21, 23:30 - Jun 24, 06:30 AEST
11.30pm AEST Friday 21 June 2019 to 7.00am AEST Monday 24 June 2019
Posted on Apr 3, 09:14 AEDT
Monthly system maintenance Aug 3, 22:00 - Aug 4, 10:00 AEST
10.00pm AEST Saturday 3 August 2019 to 10.00am AEST Sunday 4 August 2019
Posted on Feb 11, 08:48 AEDT
Monthly system maintenance Sep 7, 22:00 - Sep 8, 10:00 AEST
10.00pm AEST Saturday 7 September 2019 to 10.00am AEST Sunday 8 September 2019
Posted on Feb 11, 08:49 AEDT
Monthly system maintenance Oct 5, 22:00 - Oct 6, 11:00 AEST
10.00pm AEST Saturday 5 October 2019 to 10.00am AEST Sunday 6 October 2019
Posted on Feb 11, 08:22 AEDT
Monthly system maintenance Nov 2, 22:00 - Nov 3, 10:00 AEST
10.00pm AEDT Saturday 2 November 2019 to 10.00am AEDT Sunday 3 November 2019
Posted on Feb 14, 11:52 AEDT
Monthly system maintenance Dec 7, 22:00 - Dec 8, 10:00 AEST
10.00pm AEDT Saturday 7 December 2019 to 10.00am AEDT Sunday 8 December 2019
Posted on Feb 14, 11:54 AEDT
Single requests average response time
Fetching
Past Incidents
May 25, 2019

No incidents reported today.

May 24, 2019

No incidents reported.

May 23, 2019

No incidents reported.

May 22, 2019

No incidents reported.

May 21, 2019

No incidents reported.

May 20, 2019

No incidents reported.

May 19, 2019

No incidents reported.

May 18, 2019

No incidents reported.

May 17, 2019

No incidents reported.

May 16, 2019

No incidents reported.

May 15, 2019

No incidents reported.

May 14, 2019

No incidents reported.

May 13, 2019

No incidents reported.

May 12, 2019

No incidents reported.

May 11, 2019

No incidents reported.