About the dashboard

The dashboard uses real time data to tell you if the Practitioner Lodgment Service is functioning normally or is experiencing problems. If there has been an outage or a change in the operational status and if after 15 minutes your experience is not reflected contact the ATO.

For upcoming maintenance events, visit the systems maintenance page or if your issue relates to troubleshooting, visit the troubleshooting page.

Current system status

All Systems Operational
Bulk requests Operational
Bulk requests Lodgment list Operational
Bulk requests Company tax return lodge Operational
Bulk requests Client update details Operational
Single requests Operational
Single requests Lodgment list Operational
Single requests Activity statement lodge Operational
Single requests Company tax return lodge Operational
Client update add relationships Operational
Fringe benefits tax lodge Operational
Family Trust election and revocation Operational
Individual income tax return lodgment Operational
Individual income tax return prelodgment Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Monthly maintenance Apr 1, 2023 22:00 - Apr 2, 2023 10:00 AEST
10:00 pm AEDT Saturday 1 April 2023 to 10:00 am AEST Sunday 2 April 2023
Posted on Oct 28, 2022 - 16:10 AEDT
Standard release Apr 22, 2023 22:00 - Apr 23, 2023 10:00 AEST
10:00 pm AEST Saturday 22 April 2023 to 10:00 am AEST Sunday 23 April 2023
Posted on Oct 28, 2022 - 16:11 AEDT
Monthly maintenance May 6, 2023 22:00 - May 7, 2023 10:00 AEST
10:00 pm AEST Saturday 6 May 2023 to 10:00 am AEST Sunday 7 May 2023
Posted on Oct 28, 2022 - 16:12 AEDT
Monthly maintenance Jun 3, 2023 22:00 - Jun 4, 2023 10:00 AEST
10:00 pm AEST Saturday 3 June 2023 to 10:00 am AEST Sunday 4 June 2023
Posted on Oct 28, 2022 - 16:13 AEDT
Integrated release Jun 16, 2023 23:30 - Jun 19, 2023 07:00 AEST
11:30 pm AEST Friday 16 June 2023 to 7:00 am AEST Monday 19 June 2023
Posted on Oct 28, 2022 - 16:15 AEDT
Monthly maintenance Aug 5, 2023 22:00 - Aug 6, 2023 10:00 AEST
10:00 pm AEST Saturday 5 August 2023 to 10:00 am AEST Sunday 6 August 2023
Posted on Oct 31, 2022 - 14:31 AEDT
Integrated release Aug 25, 2023 23:30 - Aug 28, 2023 07:00 AEST
11:30 pm AEST Friday 25 August 2023 to 7:00 am AEST Monday 28 August 2023
Posted on Mar 06, 2023 - 09:35 AEDT
Monthly maintenance Sep 2, 2023 22:00 - Sep 3, 2023 10:00 AEST
10:00 pm AEST Saturday 2 September 2023 to 10:00 am AEST Sunday 3 September 2023
Posted on Oct 31, 2022 - 14:34 AEDT
Monthly maintenance Sep 30, 2023 21:00 - Oct 1, 2023 10:00 AEDT
9:00 pm AEST Saturday 30 September 2023 to 10:00 am AEDT Sunday 1 October 2023
Posted on Nov 11, 2022 - 09:28 AEDT
Monthly maintenance Nov 4, 2023 22:00 - Nov 5, 2023 10:00 AEDT
10:00 pm AEDT Saturday 4 November 2023 to 10:00 am AEDT Sunday 5 November 2023
Posted on Oct 31, 2022 - 14:36 AEDT
Integrated release Nov 10, 2023 23:30 - Nov 13, 2023 07:00 AEDT
11:30 pm AEDT Friday 10 November 2023 to 7:00 am AEDT Monday 13 November 2023
Posted on Oct 31, 2022 - 14:48 AEDT
Monthly maintenance Dec 2, 2023 22:00 - Dec 3, 2023 10:00 AEDT
10:00 pm AEDT Saturday 2 December 2023 to 10:00 am AEDT Sunday 3 December 2023
Posted on Oct 31, 2022 - 14:57 AEDT
Standard release Dec 16, 2023 22:00 - Dec 17, 2023 10:00 AEDT
10:00 pm AEDT Saturday 16 December 2023 to 10:00 am AEDT Sunday 17 December 2023
Posted on Oct 31, 2022 - 14:58 AEDT
Single requests average response time
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Number of delayed PLS batches
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Number of delayed STP batches
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Number of delayed Super batches
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Past Incidents
Mar 22, 2023

No incidents reported today.

Mar 21, 2023

No incidents reported.

Mar 20, 2023

No incidents reported.

Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

Mar 17, 2023

No incidents reported.

Mar 16, 2023

No incidents reported.

Mar 15, 2023

No incidents reported.

Mar 14, 2023

No incidents reported.

Mar 13, 2023
Resolved - This incident has been resolved.
Mar 13, 12:07 AEDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 13, 12:06 AEDT
Identified - The issue has been identified and a fix is being implemented.
Mar 13, 11:18 AEDT
Investigating - Users may experience intermittent errors when attempting to use their practice management software to interact with the ATO.
Mar 13, 11:18 AEDT
Mar 12, 2023

No incidents reported.

Mar 11, 2023

No incidents reported.

Mar 10, 2023

No incidents reported.

Mar 9, 2023

No incidents reported.

Mar 8, 2023

No incidents reported.