About the dashboard

The dashboard tells you at a glance whether the practitioner lodgment service is functioning normally or is experiencing problems. This is real-time data sourced directly from ATO monitoring systems.

For details of upcoming maintenance events, visit the systems maintenance page or if your issue relates to troubleshooting, visit the troubleshooting page

Current system status

Operational
Degraded Performance
Partial Outage
Major Outage
Service
Bulk requests
Single requests
Partially Degraded Service
Activity statement lodgment list Operational
Bulk requests Activity statement lodgment list Operational
Single requests Activity statement lodgment list Operational
Activity statement lodge Operational
NA-Bulk requests Activity statement lodge Operational
Single requests Activity statement lodge Operational
Company tax return lodge Operational
Bulk requests Company tax return lodge Operational
NA-Single requests Company tax return lodge Operational
Client update details Operational
Bulk requests Client update details Operational
NA-Single requests Client update details Operational
Client update add relationships Operational
NA-Bullk requests Client update add relationships Operational
Single requests Client update add relationships Operational
Fringe benefits tax lodge Operational
NA-Bulk requests Fringe benefits tax lodge Operational
Single requests Fringe benefits tax lodge Operational
Family Trust election and revocation Operational
NA-Bulk requests Family Trust election and revocation Operational
Single requests Family Trust election and revocation Operational
Individual income tax return lodgment Degraded Performance
NA-Bulk requests Individual income tax return lodgment Operational
Single requests Individual income tax return lodgment Degraded Performance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Monthly system maintenance Oct 5, 22:00 - Oct 6, 11:00 AEST
10.00pm AEST Saturday 5 October 2019 to 10.00am AEST Sunday 6 October 2019
Posted on Feb 11, 08:22 AEDT
Monthly system maintenance Nov 2, 22:00 - Nov 3, 10:00 AEST
10.00pm AEDT Saturday 2 November 2019 to 10.00am AEDT Sunday 3 November 2019
Posted on Feb 14, 11:52 AEDT
Quarterly system release Nov 29, 23:30 - Dec 2, 06:30 AEST
11.30pm AEDT Friday 29 November 2019 to 7.00am AEDT Monday 2 December 2019
Posted on Jul 24, 12:36 AEST
Monthly system maintenance Dec 7, 22:00 - Dec 8, 10:00 AEST
10.00pm AEDT Saturday 7 December 2019 to 10.00am AEDT Sunday 8 December 2019
Posted on Feb 14, 11:54 AEDT
Major System Release Dec 24, 20:00 - Jan 1, 23:00 AEST
8.00pm AEDT Tuesday 24 December 2019 to 11.30pm AEDT Wednesday 1 January 2020
Posted on Sep 12, 09:27 AEST
Major system release Jan 24, 23:00 - Jan 28, 07:00 AEST
11.00pm AEDT Friday 24 January 2020 to 7.00am AEDT Tuesday 28 January 2020
Posted on Aug 15, 15:50 AEST
Major system release Apr 9, 23:00 - Apr 14, 19:00 AEST
11.00pm AEST Thursday 9 April 2020 to 7.00am AEST Tuesday 14 April 2020
Posted on Aug 15, 15:51 AEST
Single requests average response time
Fetching
Past Incidents
Sep 22, 2019

No incidents reported today.

Sep 21, 2019

No incidents reported.

Sep 20, 2019
Resolved - This incident has been resolved.
Sep 20, 09:55 AEST
Monitoring - We have completed maintenance on the practitioner lodgment service (PLS) and all services are available.
Sep 18, 18:15 AEST
Sep 19, 2019
Resolved - This incident has been resolved.
Sep 19, 06:43 AEST
Monitoring - All reports are available as normal.
Sep 18, 12:37 AEST
Identified - EFT reports from Tuesday, 17 September 2019 were delayed.
Sep 17, 11:16 AEST
Sep 18, 2019
Completed - The scheduled maintenance has been completed.
Sep 18, 13:15 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 12:45 AEST
Scheduled - We will be undertaking urgent system maintenance from 12:45pm AEST for a short period.
Sep 18, 12:31 AEST
Resolved - This incident has been resolved.
Sep 18, 11:27 AEST
Investigating - The business transactions data has been temporarily suspended for pre-filling due to data from the transaction list not being transposed into the pre-fill report. We are investigating this and will resume pre-filling once this has been resolved.
Sep 4, 13:17 AEST
Sep 17, 2019
Resolved - This incident has been resolved.
Sep 17, 15:05 AEST
Update - We are continuing to monitor for any further issues.
Sep 17, 14:28 AEST
Update - We are continuing to monitor for any further issues.
Sep 17, 14:28 AEST
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 17, 13:26 AEST
Identified - The issue has been identified and fix is to be put in place from 12 noon AEST. This fix will cause a short service disruption to all services. We will advise here when services are restored.
Sep 17, 11:49 AEST
Investigating - Some PLS functions are partially unavailable. We are currently investigating these issues as a priority.
Sep 17, 11:22 AEST
Sep 16, 2019
Resolved - This incident has been resolved.
Sep 16, 22:48 AEST
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 16, 22:41 AEST
Update - A fix has been implemented and we are monitoring the results.
Sep 16, 22:38 AEST
Update - Service has been partially restored and we are undertaking a number of tests to ensure system stability.
Sep 16, 22:25 AEST
Identified - The issue has been identified and a fix is being implemented.
Sep 16, 21:56 AEST
Update - All PLS functions are currently unavailable. We are investigating the problem as a priority.
Sep 16, 20:00 AEST
Investigating - We are investigating a problem with PLS functions.
Sep 16, 17:41 AEST
Resolved - This incident has been resolved.
Sep 16, 17:39 AEST
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 16, 15:11 AEST
Investigating - We are currently investigating an intermittent problem with the PLS service that may cause occasional loss in function. If you experience any problems interacting with the ATO through your software, please wait a short while before trying again.
Sep 16, 12:32 AEST
Completed - The scheduled maintenance has been completed.
Sep 16, 06:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 23:30 AEST
Scheduled - 11.30pm AEST Friday 13 September 2019 to 7.00am AEST Monday 16 September 2019
Jun 3, 09:53 AEST
Sep 15, 2019

No incidents reported.

Sep 14, 2019

No incidents reported.

Sep 12, 2019

No incidents reported.

Sep 11, 2019

No incidents reported.

Sep 10, 2019

No incidents reported.

Sep 9, 2019

No incidents reported.

Sep 8, 2019
Completed - The scheduled maintenance has been completed.
Sep 8, 10:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 22:00 AEST
Scheduled - 10.00pm AEST Saturday 7 September 2019 to 10.00am AEST Sunday 8 September 2019
Feb 11, 08:49 AEDT