About the dashboard

The dashboard uses real time data to tell you if the practitioner lodgment service is functioning normally or is experiencing problems. If there has been an outage or a change in the operational status and if after 15 minutes your experience is not reflected contact the ATO.

For details of upcoming maintenance events, visit the systems maintenance page or if your issue relates to troubleshooting, visit the troubleshooting page.

Current system status

Update - We are continuing to investigate this issue.
May 28, 14:37 AEST
Investigating - We are currently investigating this issue. We are working to resolve with the highest priority. We will provide further updates here when available.
May 28, 10:33 AEST
Bulk requests Major Outage
Bulk requests Lodgment list Major Outage
Bulk requests Company tax return lodge Major Outage
Bulk requests Client update details Major Outage
Single requests Major Outage
Single requests Lodgment list Major Outage
Single requests Activity statement lodge Major Outage
Single requests Company tax return lodge Major Outage
Client update add relationships Major Outage
Fringe benefits tax lodge Major Outage
Family Trust election and revocation Major Outage
Individual income tax return lodgment Major Outage
Individual income tax return prelodgment Major Outage
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
System maintenance Jun 10, 23:30 - Jun 11, 07:00 AEST
11:30pm AEST Friday 10 June 2022 to 7:00am AEST Saturday 11 June 2022
Posted on May 13, 12:17 AEST
Monthly maintenance Jun 11, 22:00 - Jun 12, 10:00 AEST
10:00pm AEST Saturday 11 June 2022 to 10:00am AEST Sunday 12 June 2022
Posted on Oct 29, 10:52 AEDT
Quarterly system release Jun 17, 23:30 - Jun 20, 07:00 AEST
11:30pm AEST Friday 17 June 2022 to 7:00am AEST Monday 20 June 2022
Posted on Jul 12, 09:24 AEST
Monthly maintenance Aug 6, 22:00 - Aug 7, 10:00 AEST
10:00 pm AEST Saturday 6 August 2022 to 10:00 am AEST Sunday 7 August 2022
Posted on Oct 29, 10:59 AEDT
Monthly maintenance Sep 3, 22:00 - Sep 4, 10:00 AEST
Update - We will be undergoing scheduled maintenance during this time.
Oct 29, 13:41 AEDT
Scheduled - 10.00pm AEST Saturday 3 September 2022 to 10.00am AEST Sunday 4 September 2022
Oct 29, 11:06 AEDT
Monthly maintenance Oct 1, 21:00 - Oct 2, 10:00 AEDT
9:00pm AEST Saturday 1 October 2022 to 10:00am AEDT Sunday 2 October 2022
Posted on Oct 29, 11:51 AEDT
Quarterly system release Nov 4, 23:30 - Nov 7, 07:00 AEDT
11:30pm AEDT Friday 4 November 2022 to 7:00am AEDT Monday 7 November 2022
Posted on Oct 29, 11:42 AEDT
System maintenance Nov 5, 18:00 - Nov 7, 07:00 AEDT
6:00pm AEDT Saturday 5 November 2021 to 7:00am AEDT Monday 7 November 2021
Posted on Jan 10, 13:54 AEDT
Monthly maintenance Dec 10, 22:00 - Dec 11, 10:00 AEDT
10:00pm AEDT Saturday 10 December 2022 to 10:00am AEDT Sunday 11 December 2022
Posted on Oct 29, 12:12 AEDT
Single requests average response time
Fetching
Number of delayed PLS batches
Fetching
Number of delayed STP batches
Fetching
Number of delayed Super batches
Fetching
Past Incidents
May 28, 2022

Unresolved incident: Practitioner lodgment service, ATO Online services and ATO.GOV.AU are currently unavailable.

May 27, 2022

No incidents reported.

May 26, 2022

No incidents reported.

May 25, 2022

No incidents reported.

May 24, 2022

No incidents reported.

May 23, 2022

No incidents reported.

May 22, 2022
Completed - The scheduled maintenance has been completed.
May 22, 10:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 22:00 AEST
Scheduled - 10:00pm AEST Saturday 21 May 2022 to 10:00am AEST Sunday 22 May 2022
Apr 27, 09:33 AEST
May 21, 2022
May 20, 2022

No incidents reported.

May 19, 2022

No incidents reported.

May 18, 2022

No incidents reported.

May 17, 2022

No incidents reported.

May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.