About the dashboard

The dashboard uses real time data sourced from ATO monitoring systems to tell you whether the practitioner lodgment service is functioning normally or is experiencing problems.If there has been an outage or a change in the operational status it can take some time for the dashboard to reflect your experience. If after fifteen minutes your experience is not reflected contact the ATO.

For details of upcoming maintenance events, visit the systems maintenance page or if your issue relates to troubleshooting, visit the troubleshooting page.

Tax Time – Make sure you plan for our maintenance times

With any tax time, we do need to undertake preparatory system maintenance work as the start date approaches, sometimes with little notice. This is done to ensure we limit downtime after 1 July 2021 so that agents can access our systems when need is higher. To keep up to date, make sure you regularly review our system outages advertised on our systems maintenance pages and under ‘Maintenance Times’ section at the bottom of this page.

Current system status

All Systems Operational
Bulk requests Operational
Bulk requests Lodgment list Operational
Bulk requests Company tax return lodge Operational
Bulk requests Client update details Operational
Single requests Operational
Single requests Lodgment list Operational
Single requests Activity statement lodge Operational
Single requests Company tax return lodge Operational
Client update add relationships Operational
Fringe benefits tax lodge Operational
Family Trust election and revocation Operational
Individual income tax return lodgment Operational
Individual income tax return prelodgment Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Monthly maintenance Jun 12, 22:00 - Jun 13, 22:00 AEST
10.00pm AEST Saturday 12 June 2021 to 10.00pm AEST Sunday 13 June 2021
Posted on Aug 19, 15:10 AEST
Quarterly system release Jun 18, 23:30 - Jun 21, 06:30 AEST
11.30pm AEST Friday 18 June 2021 to 7.00am AEST Monday 21June 2021
Posted on Jul 29, 12:22 AEST
Monthly maintenance Aug 7, 22:00 - Aug 8, 10:00 AEST
10.00pm AEST Saturday 7 August 2021 to 10.00am AEST Sunday 8 August 2021
Posted on Aug 19, 15:11 AEST
Monthly maintenance Sep 4, 22:00 - Sep 5, 10:00 AEST
10.00pm AEST Saturday 4 September 2021 to 10.00am AEST Sunday 5 September 2021
Posted on Aug 19, 15:12 AEST
Monthly maintenance Oct 2, 21:00 - Oct 3, 11:00 AEST
9.00pm AEST Saturday 2 October 2021 to 10.00am AEDT Sunday 3 October 2021
Posted on Aug 19, 15:13 AEST
Monthly maintenance Nov 6, 22:00 - Nov 7, 10:00 AEST
10.00pm AEDT Saturday 6 November 2021 to 10.00am AEDT Sunday 7 November 2021
Posted on Aug 19, 15:21 AEST
Quarterly system release Dec 3, 23:30 - Dec 6, 06:30 AEST
11.30pm AEDT Friday 3 December 2021 to 7.00am AEDT Monday 6 December 2021
Posted on Feb 17, 14:31 AEDT
Monthly maintenance Dec 11, 22:00 - Dec 12, 10:00 AEST
10.00pm AEDT Saturday 11 December 2021 to 10.00am AEDT Sunday 12 December 2021
Posted on Aug 19, 15:23 AEST
System Shutdown - 24 December - 4 January Dec 24, 23:30 - Jan 4, 06:30 AEST
Major system release - 11.30pm AEDT Friday 24 December 2021 to 6.00am AEDT Tuesday 4 January 2022
Posted on Oct 20, 10:02 AEDT
Quarterly system release Mar 11, 23:30 - Mar 14, 06:30 AEST
11.30pm AEDT Friday 22 March 2022 to 7.00am AEDT Monday 14 March 2022
Posted on Mar 24, 12:56 AEDT
Single requests average response time
Fetching
Number of delayed PLS batches
Fetching
Number of delayed STP batches
Fetching
Number of delayed Super batches
Fetching
Past Incidents
Jun 12, 2021
Completed - The scheduled maintenance has been completed.
Jun 12, 07:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 23:30 AEST
Scheduled - 11.30pm AEST Friday 11 June 2021 to 7.00am AEST Saturday 12 June 2021
May 19, 15:38 AEST
Jun 11, 2021
Jun 10, 2021

No incidents reported.

Jun 9, 2021

No incidents reported.

Jun 8, 2021

No incidents reported.

Jun 7, 2021

No incidents reported.

Jun 6, 2021
Completed - The scheduled maintenance has been completed.
Jun 6, 11:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 23:30 AEST
Scheduled - 11.30pm AEST Saturday 5 June 2021 to 11.30am AEST Saturday 6 June 2021
May 27, 12:24 AEST
Jun 5, 2021
Jun 4, 2021

No incidents reported.

Jun 3, 2021

No incidents reported.

Jun 2, 2021

No incidents reported.

Jun 1, 2021

No incidents reported.

May 31, 2021

No incidents reported.

May 30, 2021

No incidents reported.

May 29, 2021

No incidents reported.