About the dashboard

The dashboard uses real time data sourced from ATO monitoring systems to tell you whether the practitioner lodgment service is functioning normally or is experiencing problems.

For details of upcoming maintenance events, visit the systems maintenance page or if your issue relates to troubleshooting, visit the troubleshooting page.

For information and support relating to COVID-19 refer to our COVID-19 web page.

Current system status

All Systems Operational
Bulk requests Operational
Bulk requests Lodgment list Operational
Bulk requests Company tax return lodge Operational
Bulk requests Client update details Operational
Single requests Operational
Single requests Lodgment list Operational
Single requests Activity statement lodge Operational
Single requests Company tax return lodge Operational
Client update add relationships Operational
Fringe benefits tax lodge Operational
Family Trust election and revocation Operational
Individual income tax return lodgment Operational
Individual income tax return prelodgment Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Monthly maintenance Aug 1, 22:00 - Aug 2, 10:00 AEST
10.00pm AEST Saturday 1 August 2020 to 10.00am AEST Sunday 2 August 2020
Posted on Oct 4, 10:31 AEST
Monthly maintenance Sep 5, 22:00 - Sep 6, 10:00 AEST
10.00pm AEST Saturday 5 September 2020 to 10.00am AEST Sunday 6 September 2020
Posted on Oct 4, 10:32 AEST
Quarterly system release Sep 25, 23:30 - Sep 28, 07:00 AEST
11.30pm AEST Friday 25 September 2020 to 7.00am AEST Monday 28 September 2020
Posted on Apr 6, 10:51 AEST
Monthly maintenance Oct 3, 22:00 - Oct 4, 11:00 AEST
10.00pm AEST Saturday 3 October 2020 to 10.00am AEDT Sunday 4 October 2020
Posted on Oct 4, 10:33 AEST
Monthly maintenance Nov 7, 22:00 - Nov 8, 10:00 AEST
10.00pm AEDT Saturday 7 November 2020 to 10.00am AEDT Sunday 8 November 2020
Posted on Oct 4, 10:34 AEST
System maintenance Nov 14, 06:00 - Nov 15, 23:00 AEST
6.00am AEDT Saturday 14 November 2020 to 11.00pm AEDT Sunday 15 November 2020
Posted on Jun 22, 07:25 AEST
Quarterly system release Dec 4, 23:30 - Dec 7, 07:00 AEST
11.30pm AEDT Friday 4 December 2020 to 7.00am AEDT Monday 7 December 2020
Posted on Apr 6, 10:54 AEST
Monthly maintenance Dec 12, 22:00 - Dec 13, 10:00 AEST
10.00pm AEDT Saturday 12 December 2020 to 10.00am AEDT Sunday 13 December 2020
Posted on Oct 17, 14:50 AEDT
System maintenance May 1, 06:00 - May 2, 23:00 AEST
6.00am AEST Saturday 1 May 2021 to 11.00pm AEST Sunday 2 May 2021
Posted on Jun 22, 07:27 AEST
Single requests average response time
Fetching
Number of delayed PLS batches
Fetching
Number of delayed STP batches
Fetching
Number of delayed Super batches
Fetching
Past Incidents
Jul 13, 2020

No incidents reported today.

Jul 12, 2020

No incidents reported.

Jul 11, 2020

No incidents reported.

Jul 10, 2020

No incidents reported.

Jul 9, 2020

No incidents reported.

Jul 8, 2020

No incidents reported.

Jul 7, 2020

No incidents reported.

Jul 6, 2020

No incidents reported.

Jul 5, 2020

No incidents reported.

Jul 4, 2020

No incidents reported.

Jul 3, 2020
Resolved - This incident has been resolved.
Jul 3, 15:14 AEST
Investigating - We have seen an occasional lag in the information displayed on the dashboard systems metric graphs. We are working to resolve this issue as a priority.
Jul 2, 15:26 AEST
Jul 2, 2020
Jul 1, 2020
Resolved - This incident has been resolved.
Jul 1, 00:19 AEST
Monitoring - A further restart of PLS services will be required shortly. Details to follow.
Jun 30, 21:15 AEST
Update - There will be a short outage at 1:00pm AEST to resolve these issues.
Jun 30, 12:45 AEST
Identified - The issue causing system slowness has been identified and we are developing a fix that may result in a short outage. Details to follow.
Jun 30, 11:20 AEST
Investigating - We are aware of reports of system slowness and are investigating as a priority.
Jun 30, 10:19 AEST
Completed - The scheduled maintenance has been completed.
Jul 1, 00:17 AEST
In progress - Scheduled maintenance is currently in progress. While provision of an estimated completion time is difficult, we anticipate that the outage will continue for at least another hour - updates to follow.
Jun 30, 23:18 AEST
Scheduled - We need to undertake a shutdown of our service for tax time.
Jun 30, 22:16 AEST
Jun 30, 2020
Completed - The scheduled maintenance has been completed.
Jun 30, 16:56 AEST
In progress - Scheduled maintenance is currently in progress. We expect to return services in the next 10 minutes (16:45 AEST).
Jun 30, 16:45 AEST
Scheduled - There will be a short outage to PLS at 4:25pm AEST for urgent maintenance.
Jun 30, 16:13 AEST
Completed - The scheduled maintenance has been completed.
Jun 30, 13:50 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 13:04 AEST
Scheduled - Urgent System Maintenance to commence at 13:00 today.
Jun 30, 12:57 AEST
Jun 29, 2020
Completed - The scheduled maintenance has been completed.
Jun 29, 05:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 28, 12:00 AEST
Scheduled - 12:00pm (noon) Sunday 28 June 2020 to 05:00am Monday 29 June 2020 (AEST)
Jun 25, 16:28 AEST