The dashboard uses real time data to tell you if the Practitioner Lodgment Service is functioning normally or is experiencing problems. If there has been an outage or a change in the operational status and if after 15 minutes your experience is not reflected contact the ATO.
For upcoming maintenance events, visit the systems maintenancepage or if your issue relates to troubleshooting, visit the troubleshootingpage.
Document retrieval maintenance
From 11:30 pm AEDT Friday, 7 February 2025, to 7:00 am AEDT Monday, 10 February 2025, you may experience issues when attempting to access practice mail or download documents due to system maintenance. Other services should not be impacted, unless specified elsewhere.
Current system status
Get email notifications whenever PLS creates, updates or resolves an incident.
Get text message notifications whenever PLS creates or resolves an incident.
Get webhook notifications whenever PLS creates an incident, updates an incident, resolves an incident or changes a component status.