About the dashboard

The dashboard uses real time data sourced from ATO monitoring systems to tell you whether the practitioner lodgment service is functioning normally or is experiencing problems.

For details of upcoming maintenance events, visit the systems maintenance page or if your issue relates to troubleshooting, visit the troubleshooting page.

For information and support relating to COVID-19 refer to our COVID-19 web page.

Current system status

4 April 2019 - Partial service interruption
Incident Report for PLS
Postmortem

Cloud platform could not effectively connect to the public domain.

Posted Apr 04, 2019 - 10:52 AEDT
Resolved
This incident has been resolved.
Posted Apr 04, 2019 - 10:50 AEDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Apr 04, 2019 - 10:46 AEDT
Identified
The problem has been identified and we plan to restore services progressively.
Posted Apr 04, 2019 - 10:40 AEDT
Investigating
Depending on the software you use, you may not have any access to any PLS services at this time. This is not a fault with your software, but an ATO problem. We are investigating the problem as a priority. Thank you for your patience.
Posted Apr 04, 2019 - 10:31 AEDT
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Online services for agents dashboard

Want to know the current health of Online services for agents? Check out the Online services for agents dashboard here.

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