About the dashboard

The dashboard uses real time data to tell you if the Practitioner Lodgment Service is functioning normally or is experiencing problems. If there has been an outage or a change in the operational status and if after 15 minutes your experience is not reflected contact the ATO.

For upcoming maintenance events, visit the systems maintenancepage or if your issue relates to troubleshooting, visit the troubleshootingpage.

Current system status

4 April 2019 - Partial service interruption

Incident Report for PLS

Postmortem

Cloud platform could not effectively connect to the public domain.

Posted Apr 04, 2019 - 10:52 AEDT

Resolved

This incident has been resolved.
Posted Apr 04, 2019 - 10:50 AEDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 04, 2019 - 10:46 AEDT

Identified

The problem has been identified and we plan to restore services progressively.
Posted Apr 04, 2019 - 10:40 AEDT

Investigating

Depending on the software you use, you may not have any access to any PLS services at this time. This is not a fault with your software, but an ATO problem. We are investigating the problem as a priority. Thank you for your patience.
Posted Apr 04, 2019 - 10:31 AEDT