• Practitioner lodgment service dashboard

About the dashboard

The dashboard tells you at a glance whether the practitioner lodgment service is functioning normally or is experiencing problems. This is real-time data sourced directly from ATO monitoring systems.

For details of upcoming maintenance events, visit the systems maintenance page or if your issue relates to troubleshooting, visit the troubleshooting page

Access to On-Demand and EFT Reconciliation reports

Does your practice operate through a trust structure? Are you experiencing problems subscribing to on-demand reports, including the EFT reconciliation reports in PLS? Then you may need further assistance. Go to our 'troubleshooting page' for suggested workarounds and more help.

Current system status

Operational
Degraded Performance
Partial Outage
Major Outage
Service
Bulk requests
Single requests
4 April 2019 - Partial service interruption
Incident Report for PLS
Postmortem

Cloud platform could not effectively connect to the public domain.

Posted 2 months ago. Apr 04, 2019 - 10:52 AEDT
Resolved
This incident has been resolved.
Posted 2 months ago. Apr 04, 2019 - 10:50 AEDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted 2 months ago. Apr 04, 2019 - 10:46 AEDT
Identified
The problem has been identified and we plan to restore services progressively.
Posted 2 months ago. Apr 04, 2019 - 10:40 AEDT
Investigating
Depending on the software you use, you may not have any access to any PLS services at this time. This is not a fault with your software, but an ATO problem. We are investigating the problem as a priority. Thank you for your patience.
Posted 2 months ago. Apr 04, 2019 - 10:31 AEDT
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