About the dashboard

The dashboard uses real time data to tell you if the Practitioner Lodgment Service is functioning normally or is experiencing problems. If there has been an outage or a change in the operational status and if after 15 minutes your experience is not reflected contact the ATO.

For upcoming maintenance events, visit the systems maintenancepage or if your issue relates to troubleshooting, visit the troubleshootingpage.

Current system status

Problems with Client Update Services

Incident Report for PLS

Resolved

This incident has been resolved.
Posted Dec 11, 2018 - 14:48 AEDT

Investigating

Client Update services in SBR production are experiencing intermittent errors. Agents are recommended to use the Tax and BAS agent portals to update their client details.
Posted Dec 11, 2018 - 11:44 AEDT
This incident affected: Bulk requests (Bulk requests Client update details) and Single requests (Client update add relationships).