The dashboard uses real time data to tell you if the Practitioner Lodgment Service is functioning normally or is experiencing problems. If there has been an outage or a change in the operational status and if after 15 minutes your experience is not reflected contact the ATO. This dashboard does not reflect the status of other systems which PLS interacts with or relies upon, such as Relationship Authorisation Manager (RAM) authentication services.
For upcoming maintenance events, visit the systems maintenancepage or if your issue relates to troubleshooting, visit the troubleshootingpage.
Document retrieval maintenance
Our document retrieval service will be undergoing maintenance from 11:30 PM Friday 21 November to 7:00 AM Monday 24 November (AEDT). During this time, communication history, practice mail, notice of assessments (NOA) retrieval and other document retrieval services may be unavailable. We apologise for any inconvenience.
Current system status
Get email notifications whenever PLS creates, updates or resolves an incident.
Get text message notifications whenever PLS creates or resolves an incident.
Get webhook notifications whenever PLS creates an incident, updates an incident, resolves an incident or changes a component status.
We are aware of intermittent performance problems with the Practitioner Lodgment Service that may affect agents when using their PLS enabled software to update client details or lodge various forms. We are working to resolve these problems as a priority.
