The dashboard uses real time data to tell you if the Practitioner Lodgment Service is functioning normally or is experiencing problems. If there has been an outage or a change in the operational status and if after 15 minutes your experience is not reflected contact the ATO. This dashboard does not reflect the status of other systems which PLS interacts with or relies upon, such as Relationship Authorisation Manager (RAM) authentication services.
For upcoming maintenance events, visit the systems maintenancepage or if your issue relates to troubleshooting, visit the troubleshootingpage.
End-of-year office closure and systems availability
The ATO has a planned closure period, starting noon local time Wednesday 24 December 2025, with normal services resuming at 8:00 am local time on Friday 2 January 2026.
All online services will be available with no planned outages or maintenance during this period. While systems will be available, some processing, such as income tax, activity statements and Statement of tax record requests, will not restart until the normal services resume on 2 January 2026.
Current system status
Get email notifications whenever PLS creates, updates or resolves an incident.
Get text message notifications whenever PLS creates or resolves an incident.
Get webhook notifications whenever PLS creates an incident, updates an incident, resolves an incident or changes a component status.
We are aware of intermittent performance problems with the Practitioner Lodgment Service that may affect agents when using their PLS enabled software to update client details or lodge various forms. We are working to resolve these problems as a priority.
