The dashboard uses real time data to tell you if the Practitioner Lodgment Service is functioning normally or is experiencing problems. If there has been an outage or a change in the operational status and if after 15 minutes your experience is not reflected contact the ATO.
For upcoming maintenance events, visit the systems maintenancepage or if your issue relates to troubleshooting, visit the troubleshootingpage.
Current system status
Get email notifications whenever PLS creates, updates or resolves an incident.
Get text message notifications whenever PLS creates or resolves an incident.
Get webhook notifications whenever PLS creates an incident, updates an incident, resolves an incident or changes a component status.
A fix has been implemented and we are monitoring the results.
Posted Jul 21, 2019 - 15:30 AEST
Identified
The issue has been identified and a fix is being implemented.
Posted Jul 21, 2019 - 14:15 AEST
Investigating
Depending on the software used, agents may not have access to the bulk transaction service. Single transaction services remain available. This is not a problem with your software but an ATO issue.
We are working to resolve this problem as soon as possible.