About the dashboard

The dashboard uses real time data to tell you if the Practitioner Lodgment Service is functioning normally or is experiencing problems. If there has been an outage or a change in the operational status and if after 15 minutes your experience is not reflected contact the ATO.

For upcoming maintenance events, visit the systems maintenancepage or if your issue relates to troubleshooting, visit the troubleshootingpage.

Current system status

PLS Batch Services

Incident Report for PLS

Resolved

This incident has been resolved.
Posted Jul 21, 2019 - 17:41 AEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 21, 2019 - 15:30 AEST

Identified

The issue has been identified and a fix is being implemented.
Posted Jul 21, 2019 - 14:15 AEST

Investigating

Depending on the software used, agents may not have access to the bulk transaction service. Single transaction services remain available. This is not a problem with your software but an ATO issue.

We are working to resolve this problem as soon as possible.
Posted Jul 21, 2019 - 07:44 AEST