The dashboard uses real time data to tell you if the Practitioner Lodgment Service is functioning normally or is experiencing problems. If there has been an outage or a change in the operational status and if after 15 minutes your experience is not reflected contact the ATO.
For upcoming maintenance events, visit the systems maintenance page or if your issue relates to troubleshooting, visit the troubleshooting page.
Current system status
Get email notifications whenever PLS creates, updates or resolves an incident.
Get text message notifications whenever PLS creates or resolves an incident.
Get webhook notifications whenever PLS creates an incident, updates an incident, resolves an incident or changes a component status.
We are continuing to monitor for any further issues.
Posted Sep 17, 2019 - 14:28 AEST
Update
We are continuing to monitor for any further issues.
Posted Sep 17, 2019 - 14:28 AEST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Sep 17, 2019 - 13:26 AEST
Identified
The issue has been identified and fix is to be put in place from 12 noon AEST. This fix will cause a short service disruption to all services. We will advise here when services are restored.
Posted Sep 17, 2019 - 11:49 AEST
Investigating
Some PLS functions are partially unavailable. We are currently investigating these issues as a priority.
Posted Sep 17, 2019 - 11:22 AEST
This incident affected: Bulk requests (Bulk requests Lodgment list, Bulk requests Company tax return lodge, Bulk requests Client update details) and Single requests (Single requests Lodgment list, Single requests Activity statement lodge, Single requests Company tax return lodge, Client update add relationships, Fringe benefits tax lodge, Family Trust election and revocation).
