About the dashboard

The dashboard uses real time data to tell you if the Practitioner Lodgment Service is functioning normally or is experiencing problems. If there has been an outage or a change in the operational status and if after 15 minutes your experience is not reflected contact the ATO. This dashboard does not reflect the status of other systems which PLS interacts with or relies upon, such as Relationship Authorisation Manager (RAM) authentication services.

For upcoming maintenance events, visit the systems maintenancepage or if your issue relates to troubleshooting, visit the troubleshootingpage.

Live health metrics currently unavailable

Due to system maintenance, the live health charts have been temporarily disabled. This does not affect service availability. The charts will be enabled again at 5:00 pm AEST Friday 29 May.

Current system status

Login issues

Incident Report for PLS

Resolved

This incident has been resolved.
Posted Feb 02, 2023 - 13:17 AEDT

Monitoring

The issue has been identified and a fix has been implemented. We are monitoring the results.
Posted Feb 02, 2023 - 12:28 AEDT

Investigating

We are aware that some agents may have issues when attempting to login. We are working to resolve this issue as a priority.
Posted Feb 02, 2023 - 11:42 AEDT