The dashboard uses real time data to tell you if the Practitioner Lodgment Service is functioning normally or is experiencing problems. If there has been an outage or a change in the operational status and if after 15 minutes your experience is not reflected contact the ATO.
For upcoming maintenance events, visit the systems maintenance page or if your issue relates to troubleshooting, visit the troubleshooting page.
Current system status
Get email notifications whenever PLS creates, updates or resolves an incident.
Get text message notifications whenever PLS creates or resolves an incident.
Get webhook notifications whenever PLS creates an incident, updates an incident, resolves an incident or changes a component status.
We are continuing to monitor for any further issues.
Posted Dec 13, 2019 - 07:25 AEDT
Monitoring
The issue affecting the practitioner lodgment service (PLS) has been resolved. We are continuing to monitor PLS closely.
Posted Dec 13, 2019 - 06:32 AEDT
Identified
The issue has been identified. We are working to resolve this as a matter of priority and will let you know when the issues have been resolved.
Posted Dec 12, 2019 - 18:23 AEDT
Investigating
We are currently investigating an outage to bulk and single services. We are working to restore services with the highest priority. We will provide an update when further information is available.
Posted Dec 12, 2019 - 17:03 AEDT
This incident affected: Bulk requests (Bulk requests Lodgment list, Bulk requests Company tax return lodge, Bulk requests Client update details) and Single requests (Single requests Lodgment list, Single requests Activity statement lodge, Single requests Company tax return lodge, Client update add relationships, Fringe benefits tax lodge, Family Trust election and revocation, Individual income tax return lodgment, Individual income tax return prelodgment).
