About the dashboard

The dashboard uses real time data to tell you if the Practitioner Lodgment Service is functioning normally or is experiencing problems. If there has been an outage or a change in the operational status and if after 15 minutes your experience is not reflected contact the ATO.

For upcoming maintenance events, visit the systems maintenancepage or if your issue relates to troubleshooting, visit the troubleshootingpage.

Current system status

Bulk and single request services

Incident Report for PLS

Resolved

This incident has been resolved.
Posted Dec 13, 2019 - 07:42 AEDT

Update

We are continuing to monitor for any further issues.
Posted Dec 13, 2019 - 07:25 AEDT

Monitoring

The issue affecting the practitioner lodgment service (PLS) has been resolved. We are continuing to monitor PLS closely.
Posted Dec 13, 2019 - 06:32 AEDT

Identified

The issue has been identified. We are working to resolve this as a matter of priority and will let you know when the issues have been resolved.
Posted Dec 12, 2019 - 18:23 AEDT

Investigating

We are currently investigating an outage to bulk and single services. We are working to restore services with the highest priority. We will provide an update when further information is available.
Posted Dec 12, 2019 - 17:03 AEDT
This incident affected: Bulk requests (Bulk requests Lodgment list, Bulk requests Company tax return lodge, Bulk requests Client update details) and Single requests (Single requests Lodgment list, Single requests Activity statement lodge, Single requests Company tax return lodge, Client update add relationships, Fringe benefits tax lodge, Family Trust election and revocation, Individual income tax return lodgment, Individual income tax return prelodgment).