About the dashboard

The dashboard uses real time data sourced from ATO monitoring systems to tell you whether the practitioner lodgment service is functioning normally or is experiencing problems.

For details of upcoming maintenance events, visit the systems maintenance page or if your issue relates to troubleshooting, visit the troubleshooting page.

For information and support relating to COVID-19 refer to our COVID-19 web page.

Current system status

Bulk and single request services
Incident Report for PLS
Resolved
This incident has been resolved.
Posted Dec 13, 2019 - 07:42 AEDT
Update
We are continuing to monitor for any further issues.
Posted Dec 13, 2019 - 07:25 AEDT
Monitoring
The issue affecting the practitioner lodgment service (PLS) has been resolved. We are continuing to monitor PLS closely.
Posted Dec 13, 2019 - 06:32 AEDT
Identified
The issue has been identified. We are working to resolve this as a matter of priority and will let you know when the issues have been resolved.
Posted Dec 12, 2019 - 18:23 AEDT
Investigating
We are currently investigating an outage to bulk and single services. We are working to restore services with the highest priority. We will provide an update when further information is available.
Posted Dec 12, 2019 - 17:03 AEDT
This incident affected: Single requests (Single requests Lodgment list, Single requests Activity statement lodge, Single requests Company tax return lodge, Client update add relationships, Fringe benefits tax lodge, Family Trust election and revocation, Individual income tax return lodgment, Individual income tax return prelodgment) and Bulk requests (Bulk requests Lodgment list, Bulk requests Company tax return lodge, Bulk requests Client update details).
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Online services for agents dashboard

Want to know the current health of Online services for agents? Check out the Online services for agents dashboard here.

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