The dashboard uses real time data to tell you if the Practitioner Lodgment Service is functioning normally or is experiencing problems. If there has been an outage or a change in the operational status and if after 15 minutes your experience is not reflected contact the ATO. This dashboard does not reflect the status of other systems which PLS interacts with or relies upon, such as Relationship Authorisation Manager (RAM) authentication services.
For upcoming maintenance events, visit the
systems maintenancepage or if your issue relates to troubleshooting, visit the
troubleshootingpage.
We are aware of intermittent service issues impacting some SBR users, this is not a problem with your software. This may impact bulk or batch requests, including practice level reports. We are investigating the cause as a priority. We apologise for the inconvenience and thank you for your continued patience during this time.
Posted Aug 28, 2026 - 12:39 AEST
This incident affects: Bulk requests (Bulk requests Lodgment list, Bulk requests Company tax return lodge, Bulk requests Client update details) and Single requests (Single requests Lodgment list, Single requests Activity statement lodge, Single requests Company tax return lodge, Client update add relationships, Fringe benefits tax lodge, Family Trust election and revocation, Individual income tax return lodgment, Individual income tax return prelodgment).
