About the dashboard

The dashboard uses real time data sourced from ATO monitoring systems to tell you whether the practitioner lodgment service is functioning normally or is experiencing problems.

For details of upcoming maintenance events, visit the systems maintenance page or if your issue relates to troubleshooting, visit the troubleshooting page.

For information and support relating to COVID-19 refer to our COVID-19 web page.

Current system status

PLS Service Disruption
Incident Report for PLS
Resolved
This incident has been resolved.
Posted Jun 01, 2019 - 15:06 AEST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted May 31, 2019 - 12:14 AEST
Identified
The issue has been identified and a fix is being implemented.
Posted May 31, 2019 - 11:52 AEST
Update
We are continuing to investigate what is causing the service disruption and apologise for the inconvenience caused.
Posted May 31, 2019 - 11:41 AEST
Update
You may be experiencing problems with PLS functions. We are aware of the issue and are working to resolve it as soon as possible.
Posted May 31, 2019 - 11:20 AEST
Investigating
Depending on what software you are using, you may be experiencing problems with PLS functions. We are aware of the issue and are working to resolve it as soon as possible.
Posted May 31, 2019 - 10:49 AEST
This incident affected: Single requests (Single requests Lodgment list, Single requests Activity statement lodge, Client update add relationships, Fringe benefits tax lodge, Family Trust election and revocation) and Bulk requests (Bulk requests Lodgment list, Bulk requests Company tax return lodge, Bulk requests Client update details).