About the dashboard

The dashboard uses real time data to tell you if the Practitioner Lodgment Service is functioning normally or is experiencing problems. If there has been an outage or a change in the operational status and if after 15 minutes your experience is not reflected contact the ATO.

For upcoming maintenance events, visit the systems maintenance page or if your issue relates to troubleshooting, visit the troubleshooting page.

myGovID and RAM Outage

From 11:30pm AEST Thursday, 9 May until 7:00am AEST Friday, 10 May 2024 myGovID and RAM will be undergoing system maintenance. Online Services for Agents and Businesses may not be accessible during this period.

Current system status

System Outage
Incident Report for PLS
Resolved
This incident has been resolved.
Posted Dec 11, 2023 - 20:50 AEDT
Update
We are continuing to investigate this issue.
Posted Dec 11, 2023 - 20:20 AEDT
Update
We are continuing to investigate this issue.
Posted Dec 11, 2023 - 20:19 AEDT
Update
We are continuing to investigate this issue.
Posted Dec 11, 2023 - 20:08 AEDT
Investigating
Please note this is not a problem with your software but an ATO issue.
Posted Dec 11, 2023 - 20:06 AEDT
This incident affected: Bulk requests (Bulk requests Lodgment list, Bulk requests Company tax return lodge, Bulk requests Client update details) and Single requests (Single requests Lodgment list, Single requests Activity statement lodge, Single requests Company tax return lodge, Client update add relationships, Fringe benefits tax lodge, Family Trust election and revocation, Individual income tax return lodgment, Individual income tax return prelodgment).
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Online Services for Agents Dashboard

Want to know the current health of Online Services for Agents? Check out the Online Services for Agents Dashboard here.

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