About the dashboard

The dashboard uses real time data to tell you if the Practitioner Lodgment Service is functioning normally or is experiencing problems. If there has been an outage or a change in the operational status and if after 15 minutes your experience is not reflected contact the ATO.

For upcoming maintenance events, visit the systems maintenancepage or if your issue relates to troubleshooting, visit the troubleshootingpage.

Current system status

Bulk request service

Incident Report for PLS

Resolved

This incident has been resolved.
Posted Dec 11, 2019 - 15:51 AEDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 11, 2019 - 14:47 AEDT

Identified

The issue has been identified and a fix is being implemented.
Posted Dec 11, 2019 - 14:37 AEDT

Update

We are continuing to investigate this issue.
Posted Dec 11, 2019 - 13:59 AEDT

Investigating

The bulk request service is currently unavailable. We are working to resolve with the highest priority. We will provide an update when further information is known.
Posted Dec 11, 2019 - 13:59 AEDT