About the dashboard

The dashboard uses real time data sourced from ATO monitoring systems to tell you whether the practitioner lodgment service is functioning normally or is experiencing problems.

For details of upcoming maintenance events, visit the systems maintenance page or if your issue relates to troubleshooting, visit the troubleshooting page.

For information and support relating to COVID-19 refer to our COVID-19 web page.

Current system status

PLS availability
Incident Report for PLS
Resolved
This incident has been resolved.
Posted Sep 27, 2019 - 16:13 AEST
Monitoring
A fix was implemented earlier in the day and all services have been restored. We continue to monitor the results.
Posted Sep 27, 2019 - 12:45 AEST
Update
We are continuing to work on a fix for this issue.
Posted Sep 27, 2019 - 10:22 AEST
Identified
The issue has been identified and a fix is being implemented.
Posted Sep 27, 2019 - 09:05 AEST
Investigating
PLS services are currently not available. We are investigating the cause and hope to restore services as soon as possible.
Posted Sep 27, 2019 - 07:08 AEST
This incident affected: Single requests (Single requests Lodgment list, Single requests Activity statement lodge, Single requests Company tax return lodge, Client update add relationships, Fringe benefits tax lodge, Family Trust election and revocation) and Bulk requests (Bulk requests Lodgment list, Bulk requests Company tax return lodge, Bulk requests Client update details).