About the dashboard

The dashboard uses real time data to tell you if the Practitioner Lodgment Service is functioning normally or is experiencing problems. If there has been an outage or a change in the operational status and if after 15 minutes your experience is not reflected contact the ATO.

For upcoming maintenance events, visit the systems maintenancepage or if your issue relates to troubleshooting, visit the troubleshootingpage.

Current system status

PLS processing delays - batch processing

Incident Report for PLS

Resolved

This incident has been resolved.
Posted May 08, 2020 - 20:02 AEST

Monitoring

System performance has been restored and we will continue to monitor to ensure services are maintained.
Posted May 08, 2020 - 18:02 AEST

Identified

System performance has continued to improve and we expect all batches submitted today will be processed today.
Posted May 08, 2020 - 16:30 AEST

Investigating

Our batch processing service is operating slower than usual resulting in a number of batches being queued for processing. You may experience a delay in receiving a receipt for a submitted batch, however, as all batches are being captured for processing, a receipt will issue in due course.
Posted May 08, 2020 - 10:56 AEST
This incident affected: Bulk requests (Bulk requests Lodgment list, Bulk requests Company tax return lodge, Bulk requests Client update details).