The dashboard uses real time data to tell you if the Practitioner Lodgment Service is functioning normally or is experiencing problems. If there has been an outage or a change in the operational status and if after 15 minutes your experience is not reflected contact the ATO.
For upcoming maintenance events, visit the systems maintenance page or if your issue relates to troubleshooting, visit the troubleshooting page.
Pre-fill functionality not available
Pre-fill including pre-fill reports will be unavailable from 11:30 pm AEST Friday 9 June 2023 to 10:00 am AEST Sunday 11 June 2023.
Current system status
Get email notifications whenever PLS creates, updates or resolves an incident.
Get text message notifications whenever PLS creates or resolves an incident.
Get webhook notifications whenever PLS creates an incident, updates an incident, resolves an incident or changes a component status.
A fix has been implemented and we are monitoring the results.
Posted Apr 27, 2023 - 06:16 AEST
Investigating
Depending on your software choice, you may be experiencing intermittent problems interacting with the ATO. This is not a problem with your software but an issue at the ATO that we are working to resolve as a priority. There is no need to call the ATO or your software provider to report this issue.
Posted Apr 26, 2023 - 14:32 AEST
This incident affected: Bulk requests (Bulk requests Lodgment list, Bulk requests Company tax return lodge, Bulk requests Client update details) and Single requests (Single requests Lodgment list, Single requests Activity statement lodge, Single requests Company tax return lodge, Client update add relationships, Fringe benefits tax lodge, Family Trust election and revocation, Individual income tax return lodgment, Individual income tax return prelodgment).
