The dashboard uses real time data to tell you if the Practitioner Lodgment Service is functioning normally or is experiencing problems. If there has been an outage or a change in the operational status and if after 15 minutes your experience is not reflected contact the ATO. This dashboard does not reflect the status of other systems which PLS interacts with or relies upon, such as Relationship Authorisation Manager (RAM) authentication services.
For upcoming maintenance events, visit the
systems maintenancepage or if your issue relates to troubleshooting, visit the
troubleshootingpage.
A fix has been implemented and we are monitoring the results.
Posted Sep 30, 2026 - 17:13 AEST
Identified
The issue has been identified and a fix is being implemented.
Posted Sep 30, 2026 - 16:13 AEST
Investigating
We are aware that some Activity Statements are failing to process in ATO systems, resulting in submitted Activity Statements not appearing as completed, this is not a problem with your software. We are investigating the cause as a priority. We apologise for the inconvenience and thank you for your continued patience during this time.
Posted Sep 30, 2026 - 09:48 AEST
This incident affected: Single requests (Single requests Activity statement lodge).
