About the dashboard

The dashboard uses real time data to tell you if the Practitioner Lodgment Service is functioning normally or is experiencing problems. If there has been an outage or a change in the operational status and if after 15 minutes your experience is not reflected contact the ATO.

For upcoming maintenance events, visit the systems maintenance page or if your issue relates to troubleshooting, visit the troubleshooting page.

Pre-fill functionality not available

Pre-fill including pre-fill reports will be unavailable from 11:30 pm AEST Friday 9 June 2023 to 10:00 am AEST Sunday 11 June 2023.

Current system status

Practitioner Lodgment Service is unavailable
Incident Report for PLS
Resolved
This incident has been resolved.
Posted Apr 05, 2023 - 20:47 AEST
Investigating
We are aware that Practitioner Lodgment Service is currently unavailable. We are working to resolve this as a priority.
Posted Apr 05, 2023 - 20:10 AEST
This incident affected: Bulk requests (Bulk requests Lodgment list, Bulk requests Company tax return lodge, Bulk requests Client update details) and Single requests (Single requests Lodgment list, Single requests Activity statement lodge, Single requests Company tax return lodge, Client update add relationships, Fringe benefits tax lodge, Family Trust election and revocation, Individual income tax return lodgment, Individual income tax return prelodgment).
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Online Services for Agents Dashboard

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