About the dashboard

The dashboard uses real time data sourced from ATO monitoring systems to tell you whether the practitioner lodgment service is functioning normally or is experiencing problems.

For details of upcoming maintenance events, visit the systems maintenance page or if your issue relates to troubleshooting, visit the troubleshooting page.

For information and support relating to COVID-19 refer to our COVID-19 web page.

System Shutdown – 26 December to 28 December

From Saturday 26 December 11.30pm to Monday 28 December 10.00am AEDT, access to ATO systems, including lodgment of all forms through your software via the Practitioner Lodgment Service (PLS) will be unavailable. If you are planning any client-based work during this period, please download all required information, (for example pre-fill information) prior to close of business 23 December 2020. Additional information on this and other system outages during this period is available on our systems maintenancepage.

Current system status

System maintenance
Scheduled Maintenance Report for PLS
Completed
The scheduled maintenance has been completed.
Posted Nov 15, 2020 - 15:30 AEDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 14, 2020 - 06:00 AEDT
Scheduled
6.00am AEDT Saturday 14 November 2020 to 11.00pm AEDT Sunday 15 November 2020
Posted Jun 22, 2020 - 07:25 AEST
This scheduled maintenance affected: Single requests (Single requests Lodgment list, Single requests Activity statement lodge, Single requests Company tax return lodge, Client update add relationships, Fringe benefits tax lodge, Family Trust election and revocation, Individual income tax return lodgment, Individual income tax return prelodgment) and Bulk requests (Bulk requests Lodgment list, Bulk requests Company tax return lodge, Bulk requests Client update details).