About the dashboard

The dashboard uses real time data sourced from ATO monitoring systems to tell you whether the practitioner lodgment service is functioning normally or is experiencing problems.If there has been an outage or a change in the operational status it can take some time for the dashboard to reflect your experience. If after fifteen minutes your experience is not reflected contact the ATO.

For details of upcoming maintenance events, visit the systems maintenance page or if your issue relates to troubleshooting, visit the troubleshooting page.

Current system status

PLS services fully restored
Incident Report for PLS
Resolved
This incident has been resolved.
Posted Apr 17, 2019 - 11:57 AEST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Apr 17, 2019 - 11:39 AEST
Identified
The issue has been identified and a fix is being implemented.
Posted Apr 17, 2019 - 11:38 AEST
Update
We continue to work on restoring full services as soon as possible.
Posted Apr 17, 2019 - 11:24 AEST
Update
We continue to work on restoring full services as soon as possible.
Posted Apr 17, 2019 - 11:22 AEST
Investigating
Depending on the software you use, you may experience intermittent difficulty when accessing PLS services. This is not a fault with your software, but an ATO problem. We are investigating the problem as a priority. Thank you for your patience.
Posted Apr 17, 2019 - 11:13 AEST
This incident affected: Bulk requests (Bulk requests Lodgment list, Bulk requests Company tax return lodge, Bulk requests Client update details) and Single requests (Single requests Lodgment list, Single requests Activity statement lodge, Fringe benefits tax lodge, Family Trust election and revocation).