About the dashboard

The dashboard uses real time data to tell you if the Practitioner Lodgment Service is functioning normally or is experiencing problems. If there has been an outage or a change in the operational status and if after 15 minutes your experience is not reflected contact the ATO.

For upcoming maintenance events, visit the systems maintenance page or if your issue relates to troubleshooting, visit the troubleshooting page.

Current system status

PLS/SBR partial outage
Incident Report for PLS
Resolved
This incident has been resolved.
Posted Jul 26, 2019 - 13:11 AEST
Update
We are continuing to investigate this issue.
Posted Jul 26, 2019 - 13:04 AEST
Update
We are continuing to investigate this issue.
Posted Jul 26, 2019 - 13:02 AEST
Update
We are continuing to investigate this issue.
Posted Jul 26, 2019 - 12:59 AEST
Investigating
Depending on the software used, some users may be experiencing issues when using PLS/SBR. We are aware of the issue and are working to resolve as a priority.
Posted Jul 26, 2019 - 12:06 AEST
This incident affected: Bulk requests (Bulk requests Lodgment list, Bulk requests Company tax return lodge, Bulk requests Client update details) and Single requests (Single requests Lodgment list, Single requests Activity statement lodge, Single requests Company tax return lodge, Client update add relationships, Fringe benefits tax lodge, Family Trust election and revocation).