About the dashboard

The dashboard uses real time data to tell you if the Practitioner Lodgment Service is functioning normally or is experiencing problems. If there has been an outage or a change in the operational status and if after 15 minutes your experience is not reflected contact the ATO.

For upcoming maintenance events, visit the systems maintenancepage or if your issue relates to troubleshooting, visit the troubleshootingpage.

End-of-year office closure and systems availability

The ATO has a planned closure period, starting noon local time Tuesday 24 December 2024, with normal services resuming at 8:00 am local time on Thursday 2 January 2025.

All online services will be available with no planned outages or maintenance during this period. While systems will be available, some processing, such as income tax returns, activity statements and Statement of tax record requests, will not recommence until the normal services resume on 2 January 2025.

Current system status

System maintenance
Scheduled Maintenance Report for PLS
Completed
The scheduled maintenance has been completed.
Posted Oct 20, 2024 - 10:00 AEDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 19, 2024 - 22:00 AEDT
Scheduled
10:00 PM AEDT Saturday, 19 October 2024 to 10:00 AM AEDT Sunday, 20 October 2024
Posted Oct 03, 2024 - 12:24 AEST
This scheduled maintenance affected: Bulk requests (Bulk requests Lodgment list, Bulk requests Company tax return lodge, Bulk requests Client update details) and Single requests (Single requests Lodgment list, Single requests Activity statement lodge, Single requests Company tax return lodge, Client update add relationships, Fringe benefits tax lodge, Family Trust election and revocation, Individual income tax return lodgment, Individual income tax return prelodgment).