About the dashboard

The dashboard uses real time data to tell you if the Practitioner Lodgment Service is functioning normally or is experiencing problems. If there has been an outage or a change in the operational status and if after 15 minutes your experience is not reflected contact the ATO. This dashboard does not reflect the status of other systems which PLS interacts with or relies upon, such as Relationship Authorisation Manager (RAM) authentication services.

For upcoming maintenance events, visit the systems maintenancepage or if your issue relates to troubleshooting, visit the troubleshootingpage.

Current system status

SBR Service Outage

Incident Report for PLS

Resolved

This incident has been resolved.
Posted Jun 19, 2026 - 19:17 AEST

Update

We are continuing to work on a fix for this issue.
Posted Jun 19, 2026 - 17:49 AEST

Identified

We are aware of an outage impacting our SBR services, this is not a problem with your software. We are investigating the cause as a priority. We apologise for the inconvenience and thank you for your continued patience during this time.
Posted Jun 19, 2026 - 17:48 AEST
This incident affected: Bulk requests (Bulk requests Lodgment list, Bulk requests Company tax return lodge, Bulk requests Client update details) and Single requests (Single requests Lodgment list, Single requests Activity statement lodge, Single requests Company tax return lodge, Client update add relationships, Fringe benefits tax lodge, Family Trust election and revocation, Individual income tax return lodgment, Individual income tax return prelodgment).