About the dashboard

The dashboard uses real time data to tell you if the Practitioner Lodgment Service is functioning normally or is experiencing problems. If there has been an outage or a change in the operational status and if after 15 minutes your experience is not reflected contact the ATO.

For upcoming maintenance events, visit the systems maintenance page or if your issue relates to troubleshooting, visit the troubleshooting page.

Current system status

PLS is unavailable
Incident Report for PLS
Resolved
This incident has been resolved.
Posted Sep 16, 2019 - 22:48 AEST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Sep 16, 2019 - 22:41 AEST
Update
A fix has been implemented and we are monitoring the results.
Posted Sep 16, 2019 - 22:38 AEST
Update
Service has been partially restored and we are undertaking a number of tests to ensure system stability.
Posted Sep 16, 2019 - 22:25 AEST
Identified
The issue has been identified and a fix is being implemented.
Posted Sep 16, 2019 - 21:56 AEST
Update
All PLS functions are currently unavailable. We are investigating the problem as a priority.
Posted Sep 16, 2019 - 20:00 AEST
Investigating
We are investigating a problem with PLS functions.
Posted Sep 16, 2019 - 17:41 AEST
This incident affected: Bulk requests (Bulk requests Lodgment list, Bulk requests Company tax return lodge, Bulk requests Client update details) and Single requests (Single requests Lodgment list, Single requests Activity statement lodge, Client update add relationships, Fringe benefits tax lodge, Family Trust election and revocation).
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