About the dashboard

The dashboard uses real time data sourced from ATO monitoring systems to tell you whether the practitioner lodgment service is functioning normally or is experiencing problems.

For details of upcoming maintenance events, visit the systems maintenance page or if your issue relates to troubleshooting, visit the troubleshooting page.

Current system status

Degraded Performance
Partial Outage
Major Outage
Bulk requests
Single requests
PLS is unavailable
Incident Report for PLS
This incident has been resolved.
Posted Sep 16, 2019 - 22:48 AEST
A fix has been implemented and we are monitoring the results.
Posted Sep 16, 2019 - 22:41 AEST
A fix has been implemented and we are monitoring the results.
Posted Sep 16, 2019 - 22:38 AEST
Service has been partially restored and we are undertaking a number of tests to ensure system stability.
Posted Sep 16, 2019 - 22:25 AEST
The issue has been identified and a fix is being implemented.
Posted Sep 16, 2019 - 21:56 AEST
All PLS functions are currently unavailable. We are investigating the problem as a priority.
Posted Sep 16, 2019 - 20:00 AEST
We are investigating a problem with PLS functions.
Posted Sep 16, 2019 - 17:41 AEST
This incident affected: Client update details (Bulk requests Client update details), Activity statement lodgment list (Bulk requests Activity statement lodgment list, Single requests Activity statement lodgment list), Company tax return lodge (Bulk requests Company tax return lodge), Family Trust election and revocation (Single requests Family Trust election and revocation), Activity statement lodge (Single requests Activity statement lodge), Fringe benefits tax lodge (Single requests Fringe benefits tax lodge), and Client update add relationships (Single requests Client update add relationships).