About the dashboard

The dashboard uses real time data to tell you if the Practitioner Lodgment Service is functioning normally or is experiencing problems. If there has been an outage or a change in the operational status and if after 15 minutes your experience is not reflected contact the ATO.

For upcoming maintenance events, visit the systems maintenancepage or if your issue relates to troubleshooting, visit the troubleshootingpage.

Current system status

PLS transaction services

Incident Report for PLS

Resolved

This incident has been resolved.
Posted Oct 02, 2019 - 22:22 AEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 02, 2019 - 17:26 AEST

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 02, 2019 - 16:01 AEST

Investigating

The ATO is aware of a problem with the transaction services (not batch) in PLS and is working to restore services as a priority. This is an ATO problem, not a problem with your software.
Posted Oct 02, 2019 - 14:41 AEST