The dashboard uses real time data to tell you if the Practitioner Lodgment Service is functioning normally or is experiencing problems. If there has been an outage or a change in the operational status and if after 15 minutes your experience is not reflected contact the ATO.
For upcoming maintenance events, visit the systems maintenancepage or if your issue relates to troubleshooting, visit the troubleshootingpage.
Current system status
Get email notifications whenever PLS creates, updates or resolves an incident.
Get text message notifications whenever PLS creates or resolves an incident.
Get webhook notifications whenever PLS creates an incident, updates an incident, resolves an incident or changes a component status.
A fix has been implemented and we are monitoring the results.
Posted Jan 19, 2021 - 12:03 AEDT
Identified
The issue has been identified and a fix is being implemented.
Posted Jan 15, 2021 - 14:08 AEDT
Investigating
We are aware that some successful lodgements are being delayed in their processing on our mainframe systems, resulting in lodgements not being displayed in Online Services for Agents (OSFA). This is not a problem with your software but an ATO issue. We are working to resolve this problem as a priority.
Posted Jan 13, 2021 - 12:15 AEDT
This incident affected: Single requests (Individual income tax return lodgment).
