About the dashboard

The dashboard uses real time data to tell you if the Practitioner Lodgment Service is functioning normally or is experiencing problems. If there has been an outage or a change in the operational status and if after 15 minutes your experience is not reflected contact the ATO. This dashboard does not reflect the status of other systems which PLS interacts with or relies upon, such as Relationship Authorisation Manager (RAM) authentication services.

For upcoming maintenance events, visit the systems maintenancepage or if your issue relates to troubleshooting, visit the troubleshootingpage.

Document retrieval maintenance

Our document retrieval service will be undergoing maintenance from 11:30 PM Friday 21 November to 7:00 AM Monday 24 November (AEDT). During this time, communication history, practice mail, notice of assessments (NOA) retrieval and other document retrieval services may be unavailable. We apologise for any inconvenience.

Current system status

All Systems Operational

Bulk requests Operational
Bulk requests Lodgment list Operational
Bulk requests Company tax return lodge Operational
Bulk requests Client update details Operational
Single requests Operational
Single requests Lodgment list Operational
Single requests Activity statement lodge Operational
Single requests Company tax return lodge Operational
Client update add relationships Operational
Fringe benefits tax lodge Operational
Family Trust election and revocation Operational
Individual income tax return lodgment Operational
Individual income tax return prelodgment Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

System maintenance Nov 28, 2025 23:30 - Dec 1, 2025 07:00 AEDT

11:30 pm AEDT Friday, 28 November 2025 to 7:00 am AEDT Monday, 1 December 2025
Posted on Jul 17, 2025 - 12:43 AEST

Monthly maintenance Dec 6, 2025 22:00 - Dec 7, 2025 23:00 AEDT

10:00 PM AEDT Saturday, 6 December 2025 to 11:00 PM AEDT Sunday, 7 December 2025
Posted on Dec 05, 2024 - 15:51 AEDT

System maintenance Dec 13, 2025 23:30 - Dec 14, 2025 07:00 AEDT

11:30 pm AEDT Saturday, 13 December 2025 to 7:00 am AEDT Sunday, 14 December 2025
Posted on Oct 01, 2025 - 11:09 AEST

System maintenance Jan 17, 2026 23:30 - Jan 18, 2026 07:00 AEDT

11:30 pm AEDT Saturday, 17 January 2026 to 7:00 am AEDT Sunday, 18 January 2026
Posted on Sep 08, 2025 - 16:31 AEST

Monthly maintenance Jan 31, 2026 22:00 - Feb 1, 2026 12:00 AEDT

10:00 pm AEDT Saturday, 31 January 2026 to 12:00 pm AEDT Sunday, 1 February 2026
Posted on Jul 17, 2025 - 17:33 AEST

Monthly maintenance Feb 28, 2026 22:00 - Mar 1, 2026 12:00 AEDT

10:00 pm AEDT Saturday, 28 February 2026 to 12:00 pm AEDT Sunday, 1 March 2026
Posted on Jul 17, 2025 - 17:35 AEST

Integrated release Mar 13, 2026 23:30 - Mar 16, 2026 07:00 AEDT

11:30 pm AEDT Friday, 13 March 2026 to 7:00 am AEDT Monday, 16 March 2026
Posted on Jul 17, 2025 - 17:22 AEST

System maintenance Mar 19, 2026 23:30 - Mar 20, 2026 07:00 AEDT

11:30 pm AEDT Thursday, 19 March 2026 to 7:00 am AEDT Friday, 20 March 2026
Posted on Aug 04, 2025 - 13:53 AEST

System maintenance Mar 28, 2026 23:30 - Mar 29, 2026 07:00 AEDT

11:30 pm AEDT Saturday, 28 March 2026 to 7:00 am AEDT Sunday, 29 March 2026
Posted on Sep 19, 2025 - 11:37 AEST

Monthly maintenance Apr 4, 2026 22:00 - Apr 5, 2026 12:00 AEST

10:00 pm AEDT Saturday, 4 April 2026 to 12:00 pm AEST Sunday, 5 April 2026
Posted on Jul 17, 2025 - 17:45 AEST

Monthly maintenance May 2, 2026 22:00 - May 3, 2026 12:00 AEST

10:00 pm AEST Saturday, 2 May 2026 to 12:00 pm AEST Sunday, 3 May 2026
Posted on Jul 17, 2025 - 17:37 AEST

Standard release May 9, 2026 22:00 - May 10, 2026 10:00 AEST

10:00 pm AEST Saturday, 9 May 2026 to 10:00 am AEST Sunday, 10 May 2026
Posted on May 16, 2025 - 14:44 AEST

Monthly maintenance May 30, 2026 22:00 - May 31, 2026 12:00 AEST

10:00 pm AEST Saturday, 30 May 2026 to 12:00 pm AEST Sunday, 31 May 2026
Posted on Jul 17, 2025 - 17:38 AEST

System maintenance Jun 6, 2026 22:00 - Jun 8, 2026 07:00 AEST

10:00 pm AEST Saturday, 6 June 2026 to 7:00 am AEST Monday, 8 June 2026
Posted on Jul 17, 2025 - 12:44 AEST

Integrated release Jun 12, 2026 23:30 - Jun 15, 2026 07:00 AEST

11:30 pm AEST Friday, 12 June 2026 to 7:00 am AEST Monday, 15 June 2026
Posted on Jul 17, 2025 - 12:45 AEST

Monthly maintenance Aug 1, 2026 22:00 - Aug 2, 2026 12:00 AEST

10:00 pm AEST Saturday, 1 August 2026 to 12:00 pm AEST Sunday, 2 August 2026
Posted on Aug 12, 2025 - 10:44 AEST

Monthly maintenance Sep 5, 2026 22:00 - Sep 6, 2026 12:00 AEST

10:00 pm AEST Saturday, 5 September 2026 to 12:00 pm AEST Sunday, 6 September 2026
Posted on Sep 12, 2025 - 11:53 AEST

Standard Release Sep 26, 2026 22:00 - Sep 27, 2026 10:00 AEST

10:00 pm AEST Saturday, 26 September 2026 to 10:00 am AEST Sunday, 27 September 2026
Posted on Sep 12, 2025 - 12:07 AEST
Single requests average response time
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Number of delayed PLS batches
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Number of delayed STP batches
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Number of delayed Super batches
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Nov 27, 2025

No incidents reported today.

Nov 26, 2025

No incidents reported.

Nov 25, 2025

No incidents reported.

Nov 24, 2025

No incidents reported.

Nov 23, 2025
Completed - The scheduled maintenance has been completed.
Nov 23, 10:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 22:00 AEDT
Scheduled - 10:00 pm AEDT Saturday, 22 November 2025 to 10:00 am AEDT Sunday, 23 November 2025
Apr 9, 16:06 AEST
Nov 22, 2025
Nov 21, 2025

No incidents reported.

Nov 20, 2025

No incidents reported.

Nov 19, 2025

No incidents reported.

Nov 18, 2025

No incidents reported.

Nov 17, 2025
Completed - The scheduled maintenance has been completed.
Nov 17, 07:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 23:30 AEDT
Scheduled - 11:30 PM AEDT Friday, 14 November 2025 to 7:00 AM AEDT Monday, 17 November 2025
Oct 31, 12:44 AEDT
Nov 16, 2025

No incidents reported.

Nov 15, 2025

No incidents reported.

Nov 14, 2025
Nov 13, 2025

No incidents reported.