About the dashboard

The dashboard uses real time data to tell you if the Practitioner Lodgment Service is functioning normally or is experiencing problems. If there has been an outage or a change in the operational status and if after 15 minutes your experience is not reflected contact the ATO.

For upcoming maintenance events, visit the systems maintenancepage or if your issue relates to troubleshooting, visit the troubleshootingpage.

Current system status

All Systems Operational

Bulk requests Operational
Bulk requests Lodgment list Operational
Bulk requests Company tax return lodge Operational
Bulk requests Client update details Operational
Single requests Operational
Single requests Lodgment list Operational
Single requests Activity statement lodge Operational
Single requests Company tax return lodge Operational
Client update add relationships Operational
Fringe benefits tax lodge Operational
Family Trust election and revocation Operational
Individual income tax return lodgment Operational
Individual income tax return prelodgment Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

System maintenance Aug 9, 2025 23:30 - Aug 10, 2025 21:00 AEST

11:30 pm AEST Saturday, 9 August 2025 to 9:00 pm AEST Sunday, 10 August 2025
Posted on Aug 01, 2025 - 14:54 AEST

System maintenance Aug 23, 2025 22:00 - Aug 24, 2025 10:00 AEST

10:00 pm AEST Saturday, 23 August 2025 to 10:00 am AEST Sunday, 24 August 2025
Posted on Apr 09, 2025 - 16:01 AEST

Monthly maintenance Sep 6, 2025 22:00 - Sep 7, 2025 12:00 AEST

10:00 PM AEST Saturday, 6 September 2025 to 12:00 PM AEST Sunday, 7 September 2025
Posted on Sep 12, 2024 - 14:25 AEST

Standard Release Sep 13, 2025 22:00 - Sep 14, 2025 10:00 AEST

10:00 pm AEST Saturday 13 September 2025 to 10:00 am AEST Sunday 14 September 2025
Posted on Jun 27, 2024 - 15:52 AEST

System maintenance Sep 20, 2025 22:00 - Sep 21, 2025 10:00 AEST

10:00 pm AEST Saturday, 20 September 2025 to 10:00 am AEST Sunday, 21 September 2025
Posted on Apr 09, 2025 - 16:03 AEST

Monthly maintenance Oct 4, 2025 21:00 - Oct 5, 2025 12:00 AEDT

9:00 pm AEST Saturday, 4 October 2025 to 12:00 pm AEDT Sunday, 5 October 2025
Posted on Jul 17, 2025 - 12:54 AEST

System maintenance Oct 11, 2025 23:30 - Oct 12, 2025 07:00 AEDT

11:30 pm AEDT Saturday, 11 October 2025 to 7:00 am AEDT Sunday, 12 October 2025
Posted on Jun 18, 2025 - 11:36 AEST

System maintenance Oct 25, 2025 22:00 - Oct 26, 2025 10:00 AEDT

10:00 pm AEDT Saturday, 25 October 2025 to 10:00 am AEDT Sunday, 26 October 2025
Posted on Apr 09, 2025 - 16:05 AEST

Monthly maintenance Nov 1, 2025 22:00 - Nov 2, 2025 12:00 AEDT

10:00 PM AEDT Saturday, 1 November 2025 to 12:00 PM AEDT Sunday, 2 November 2025
Posted on Oct 31, 2024 - 12:42 AEDT

System maintenance Nov 7, 2025 22:00 - Nov 10, 2025 06:00 AEDT

10:00 pm AEDT Friday, 7 November 2025 to 6:00 am AEDT Monday, 10 November 2025
Posted on Jul 17, 2025 - 12:47 AEST

Intergrated Release Nov 14, 2025 23:30 - Nov 17, 2025 07:00 AEDT

11:30 PM AEDT Friday, 14 November 2025 to 7:00 AM AEDT Monday, 17 November 2025
Posted on Oct 31, 2024 - 12:44 AEDT

System maintenance Nov 22, 2025 22:00 - Nov 23, 2025 10:00 AEDT

10:00 pm AEDT Saturday, 22 November 2025 to 10:00 am AEDT Sunday, 23 November 2025
Posted on Apr 09, 2025 - 16:06 AEST

System maintenance Nov 28, 2025 23:30 - Dec 1, 2025 07:00 AEDT

11:30 pm AEDT Friday, 28 November 2025 to 7:00 am AEDT Monday, 1 December 2025
Posted on Jul 17, 2025 - 12:43 AEST

Monthly maintenance Dec 6, 2025 22:00 - Dec 7, 2025 23:00 AEDT

10:00 PM AEDT Saturday, 6 December 2025 to 11:00 PM AEDT Sunday, 7 December 2025
Posted on Dec 05, 2024 - 15:51 AEDT

Monthly maintenance Jan 31, 2026 22:00 - Feb 1, 2026 12:00 AEDT

10:00 pm AEDT Saturday, 31 January 2026 to 12:00 pm AEDT Sunday, 1 February 2026
Posted on Jul 17, 2025 - 17:33 AEST

Monthly maintenance Feb 28, 2026 22:00 - Mar 1, 2026 12:00 AEDT

10:00 pm AEDT Saturday, 28 February 2026 to 12:00 pm AEDT Sunday, 1 March 2026
Posted on Jul 17, 2025 - 17:35 AEST

Integrated release Mar 13, 2026 23:30 - Mar 16, 2026 07:00 AEDT

11:30 pm AEDT Friday, 13 March 2026 to 7:00 am AEDT Monday, 16 March 2026
Posted on Jul 17, 2025 - 17:22 AEST

System maintenance Mar 19, 2026 23:30 - Mar 20, 2026 07:00 AEDT

11:30 pm AEDT Thursday, 19 March 2026 to 7:00 am AEDT Friday, 20 March 2026
Posted on Aug 04, 2025 - 13:53 AEST

Monthly maintenance Apr 4, 2026 22:00 - Apr 5, 2026 12:00 AEST

10:00 pm AEDT Saturday, 4 April 2026 to 12:00 pm AEST Sunday, 5 April 2026
Posted on Jul 17, 2025 - 17:45 AEST

Monthly maintenance May 2, 2026 22:00 - May 3, 2026 12:00 AEST

10:00 pm AEST Saturday, 2 May 2026 to 12:00 pm AEST Sunday, 3 May 2026
Posted on Jul 17, 2025 - 17:37 AEST

Standard release May 9, 2026 22:00 - May 10, 2026 10:00 AEST

10:00 pm AEST Saturday, 9 May 2026 to 10:00 am AEST Sunday, 10 May 2026
Posted on May 16, 2025 - 14:44 AEST

Monthly maintenance May 30, 2026 22:00 - May 31, 2026 12:00 AEST

10:00 pm AEST Saturday, 30 May 2026 to 12:00 pm AEST Sunday, 31 May 2026
Posted on Jul 17, 2025 - 17:38 AEST

System maintenance Jun 6, 2026 22:00 - Jun 8, 2026 07:00 AEST

10:00 pm AEST Saturday, 6 June 2026 to 7:00 am AEST Monday, 8 June 2026
Posted on Jul 17, 2025 - 12:44 AEST

Integrated release Jun 12, 2026 23:30 - Jun 15, 2026 07:00 AEST

11:30 pm AEST Friday, 12 June 2026 to 7:00 am AEST Monday, 15 June 2026
Posted on Jul 17, 2025 - 12:45 AEST
System Metrics Month Week Day
Single requests average response time
Fetching
Number of delayed PLS batches
Fetching
Number of delayed STP batches
Fetching
Number of delayed Super batches
Fetching
Aug 5, 2025

No incidents reported today.

Aug 4, 2025

No incidents reported.

Aug 3, 2025
Monthly maintenance
Completed - The scheduled maintenance has been completed.
Aug 3, 12:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 2, 22:00 AEST
Scheduled - 10:00 PM AEST Saturday, 2 August 2025 to 12:00 PM AEST Sunday, 3 August 2025
Sep 12, 14:24 AEST
Aug 2, 2025
Aug 1, 2025
System maintenance
Completed - The scheduled maintenance has been completed.
Aug 1, 07:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 31, 23:30 AEST
Scheduled - 11:30 pm AEST Thursday, 31 July 2025 to 7:00 am AEST Friday, 1 August 2025
May 9, 14:42 AEST
Jul 31, 2025
Jul 30, 2025

No incidents reported.

Jul 29, 2025
SBR Service degradation
Resolved - This incident has been resolved.
Jul 29, 12:43 AEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 29, 12:30 AEST
Investigating - We are aware of service degradation impacting our SBR services, this is not a problem with your software. We are investigating the cause as a priority. We apologise for the inconvenience and thank you for your continued patience during this time.
Jul 29, 09:28 AEST
Jul 28, 2025

No incidents reported.

Jul 27, 2025
System maintenance
Completed - The scheduled maintenance has been completed.
Jul 27, 07:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 23:30 AEST
Scheduled - 11:30 pm AEST Saturday, 26 July 2025 to 7:00 am AEST Sunday, 27 July 2025
May 9, 14:41 AEST
Jul 26, 2025
Jul 25, 2025

No incidents reported.

Jul 24, 2025

No incidents reported.

Jul 23, 2025

No incidents reported.

Jul 22, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage

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