About the dashboard

The dashboard tells you at a glance whether the practitioner lodgment service is functioning normally or is experiencing problems. This is real-time data sourced directly from ATO monitoring systems.

For details of upcoming maintenance events, visit the systems maintenance page.

Current system status

Operational
Degraded Performance
Partial Outage
Major Outage
Service
Bulk requests
Single requests
6 October 2018 - Practitioner lodgment service outage
Incident Report for PLS
Resolved
This incident has been resolved.
Posted 2 months ago. Oct 06, 2018 - 20:41 AEST
Monitoring
A fix has been made to our services and is being monitored. Please note that scheduled maintenance will still commence as previously advised later tonight.
Posted 2 months ago. Oct 06, 2018 - 20:19 AEST
Identified
The issue has been identified and a fix is being implemented.
Posted 2 months ago. Oct 06, 2018 - 17:53 AEST
Update
We are continuing to investigate this issue.
Posted 2 months ago. Oct 06, 2018 - 17:26 AEST
Update
We are continuing to investigate this issue.
Posted 2 months ago. Oct 06, 2018 - 17:25 AEST
Investigating
PLS is currently unavailable. We are working to resolve the issue and will provide an update once further information is known.
Posted 2 months ago. Oct 06, 2018 - 17:22 AEST
This incident affected: Company tax return lodge (Bulk requests Company tax return lodge, NA-Single requests Company tax return lodge), Client update add relationships (NA-Bullk requests Client update add relationships, Single requests Client update add relationships), Fringe benefits tax lodge (NA-Bulk requests Fringe benefits tax lodge, Single requests Fringe benefits tax lodge), Activity statement lodgment list (Bulk requests Activity statement lodgment list, Single requests Activity statement lodgment list), Family Trust election and revocation (NA-Bulk requests Family Trust election and revocation, Single requests Family Trust election and revocation), Activity statement lodge (NA-Bulk requests Activity statement lodge, Single requests Activity statement lodge), Individual income tax return lodgment (NA-Bulk requests Individual income tax return lodgment, Single requests Individual income tax return lodgment), and Client update details (Bulk requests Client update details, NA-Single requests Client update details).