About the dashboard

The dashboard tells you at a glance whether the practitioner lodgment service is functioning normally or is experiencing problems. This is real-time data sourced directly from ATO monitoring systems.

For details of upcoming maintenance events, visit the systems maintenance page.

Current status
Operational
Degraded Performance
Partial Outage
Major Outage
Service
Bulk requests
Single requests
Partially Degraded Service
Activity statement lodgment list Operational
Bulk requests Activity statement lodgment list   Operational
Single requests Activity statement lodgment list   Operational
Activity statement lodge Operational
NA-Bulk requests Activity statement lodge   Operational
Single requests Activity statement lodge   Operational
Company tax return lodge Operational
Bulk requests Company tax return lodge   Operational
NA-Single requests Company tax return lodge   Operational
Client update details Operational
Bulk requests Client update details   Operational
NA-Single requests Client update details   Operational
Client update add relationships Degraded Performance
NA-Bullk requests Client update add relationships   Operational
Single requests Client update add relationships   Degraded Performance
Fringe benefits tax lodge Operational
NA-Bulk requests Fringe benefits tax lodge   Operational
Single requests Fringe benefits tax lodge   Operational
Family Trust election and revocation Operational
NA-Bulk requests Family Trust election and revocation   Operational
Single requests Family Trust election and revocation   Operational
Individual income tax return lodgment Operational
NA-Bulk requests Individual income tax return lodgment   Operational
Single requests Individual income tax return lodgment   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Monthly system maintenance Nov 3, 21:00 - Nov 4, 09:00 AEDT
9.00pm AEDT Saturday 3 November 2018 to 9.00am AEDT Sunday 4 November 2018
Posted on Jun 29, 09:40 AEST
System Maintenance Nov 9, 23:30 - Nov 12, 06:30 AEDT
11.30pm AEDT Friday 9 November 2018 to 7.00am AEDT Monday 12 November 2018
Posted on Jul 25, 16:41 AEST
Monthly system maintenance Dec 1, 21:00 - Dec 2, 09:00 AEDT
9.00pm AEDT Saturday 1 December 2018 to 9.00am AEDT Sunday 2 December 2018
Posted on Jun 29, 11:07 AEST
Quarterly major system release Dec 7, 21:00 - Dec 10, 07:00 AEDT
2.30am AEDT Saturday 8 December 2018 to 7.00am AEDT Monday 10 December 2018
Posted on Jun 29, 11:09 AEST
Single requests average response time
Fetching
Number of Batches Pending
Fetching
Past Incidents
Oct 20, 2018

No incidents reported today.

Oct 19, 2018

No incidents reported.

Oct 18, 2018

No incidents reported.

Oct 17, 2018

No incidents reported.

Oct 16, 2018
Resolved - This incident has been resolved.
Oct 16, 11:23 AEDT
Monitoring - All functions of the PLS service have been restored and we are monitoring performance closely to ensure there are no further interruptions to service. Thank you for your patience.
Oct 12, 15:17 AEDT
Update - Services are being progressively restored with full service expected to be completely restored shortly. Thank you for your continued patience.
Oct 12, 14:58 AEDT
Update - We have made good progress in restoring the PLS service and expect to provide a positive update on when it will be made available again shortly. Thank you for your patience.
Oct 12, 14:14 AEDT
Update - Work on restoring our services is still ongoing. We apologise for any inconvenience caused.
Oct 12, 11:34 AEDT
Identified - We have identified the problem causing service disruption and we are working on fixing the problem as soon as possible. We will advise here when more information is available.
Oct 12, 09:36 AEDT
Investigating - The Practitioner Lodgment Service (PLS) is currently experiencing a full service outage. We apologise for any inconvenience caused and will advise once a resolution to this problem is identified
Oct 12, 06:55 AEDT
Oct 15, 2018

No incidents reported.

Oct 14, 2018

No incidents reported.

Oct 13, 2018

No incidents reported.

Oct 11, 2018

No incidents reported.

Oct 10, 2018

No incidents reported.

Oct 9, 2018

No incidents reported.

Oct 8, 2018

No incidents reported.

Oct 7, 2018
Completed - The scheduled maintenance has been completed.
Oct 7, 10:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 22:01 AEST
Scheduled - 10.00pm AEST Saturday 6 October 2018 to 10.00am AEDT Sunday 7 October 2018
May 9, 09:03 AEST
Oct 6, 2018
Resolved - This incident has been resolved.
Oct 6, 20:41 AEST
Monitoring - A fix has been made to our services and is being monitored. Please note that scheduled maintenance will still commence as previously advised later tonight.
Oct 6, 20:19 AEST
Identified - The issue has been identified and a fix is being implemented.
Oct 6, 17:53 AEST
Update - We are continuing to investigate this issue.
Oct 6, 17:26 AEST
Update - We are continuing to investigate this issue.
Oct 6, 17:25 AEST
Investigating - PLS is currently unavailable. We are working to resolve the issue and will provide an update once further information is known.
Oct 6, 17:22 AEST