About the dashboard

The dashboard tells you at a glance whether the practitioner lodgment service is functioning normally or is experiencing problems. This is real-time data sourced directly from ATO monitoring systems.

For details of upcoming maintenance events, visit the systems maintenance page.

Current system status

Operational
Degraded Performance
Partial Outage
Major Outage
Service
Bulk requests
Single requests
Partially Degraded Service
Activity statement lodgment list Operational
Bulk requests Activity statement lodgment list   Operational
Single requests Activity statement lodgment list   Operational
Activity statement lodge Degraded Performance
NA-Bulk requests Activity statement lodge   Operational
Single requests Activity statement lodge   Degraded Performance
Company tax return lodge Operational
Bulk requests Company tax return lodge   Operational
NA-Single requests Company tax return lodge   Operational
Client update details Operational
Bulk requests Client update details   Operational
NA-Single requests Client update details   Operational
Client update add relationships Operational
NA-Bullk requests Client update add relationships   Operational
Single requests Client update add relationships   Operational
Fringe benefits tax lodge Operational
NA-Bulk requests Fringe benefits tax lodge   Operational
Single requests Fringe benefits tax lodge   Operational
Family Trust election and revocation Operational
NA-Bulk requests Family Trust election and revocation   Operational
Single requests Family Trust election and revocation   Operational
Individual income tax return lodgment Operational
NA-Bulk requests Individual income tax return lodgment   Operational
Single requests Individual income tax return lodgment   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
System Maintenance Dec 22, 23:30 - Dec 23, 15:30 AEDT
11.30pm AEDT Saturday 22 December 2018 to 3.30pm AEDT Sunday 23 December 2018
Posted on Nov 23, 08:39 AEDT
Monthly system maintenance Jan 5, 23:30 - Jan 6, 07:00 AEDT
11.30pm AEDT Saturday 5 January 2019 to 7.00am AEDT Sunday 6 January 2019
Posted on Nov 23, 08:39 AEDT
Monthly system maintenance Feb 2, 22:00 - Feb 3, 10:00 AEDT
10.00pm AEDT Saturday 2 February 2019 to 10.00am AEDT Sunday 3 February 2019
Posted on Nov 23, 08:41 AEDT
Quarterly major system release Mar 15, 23:30 - Mar 18, 06:30 AEDT
11.30pm AEDT Friday 15 March 2018 to 7.00am AEDT Monday 18 March 2018
Posted on Nov 29, 15:20 AEDT
Single requests average response time
Fetching
Past Incidents
Dec 17, 2018

No incidents reported today.

Dec 16, 2018
Resolved - This incident has been resolved.
Dec 16, 15:05 AEDT
Identified - The issue has been identified and a fix is being implemented.
Dec 16, 14:54 AEDT
Investigating - The Practitioner Lodgment Service is currently unavailable. Please try again later. We apologise for any inconvenience caused.
Dec 16, 14:45 AEDT
Completed - The scheduled maintenance has been completed.
Dec 16, 11:30 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 15, 23:31 AEDT
Scheduled - 11.30pm AEDT Saturday 15 December 2018 to 11.30am AEDT Sunday 16 December 2018
Nov 28, 14:30 AEDT
Dec 14, 2018

No incidents reported.

Dec 13, 2018

No incidents reported.

Dec 12, 2018

No incidents reported.

Dec 11, 2018
Resolved - This incident has been resolved.
Dec 11, 14:48 AEDT
Investigating - Client Update services in SBR production are experiencing intermittent errors. Agents are recommended to use the Tax and BAS agent portals to update their client details.
Dec 11, 11:44 AEDT
Dec 10, 2018
Completed - The scheduled maintenance has been completed.
Dec 10, 07:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 7, 23:30 AEDT
Scheduled - 11.30pm AEDT Friday 7 December 2018 to 7.00am AEDT Monday 10 December 2018
Jun 29, 11:09 AEST
Dec 9, 2018

No incidents reported.

Dec 8, 2018

No incidents reported.

Dec 6, 2018

No incidents reported.

Dec 5, 2018

No incidents reported.

Dec 4, 2018

No incidents reported.

Dec 3, 2018

No incidents reported.