About the dashboard

The dashboard tells you at a glance whether the practitioner lodgment service is functioning normally or is experiencing problems. This is real-time data sourced directly from ATO monitoring systems.

For details of upcoming maintenance events, visit the systems maintenance page.

Current system status

Operational
Degraded Performance
Partial Outage
Major Outage
Service
Bulk requests
Single requests
All Systems Operational
Activity statement lodgment list Operational
Bulk requests Activity statement lodgment list Operational
Single requests Activity statement lodgment list Operational
Activity statement lodge Operational
NA-Bulk requests Activity statement lodge Operational
Single requests Activity statement lodge Operational
Company tax return lodge Operational
Bulk requests Company tax return lodge Operational
NA-Single requests Company tax return lodge Operational
Client update details Operational
Bulk requests Client update details Operational
NA-Single requests Client update details Operational
Client update add relationships Operational
NA-Bullk requests Client update add relationships Operational
Single requests Client update add relationships Operational
Fringe benefits tax lodge Operational
NA-Bulk requests Fringe benefits tax lodge Operational
Single requests Fringe benefits tax lodge Operational
Family Trust election and revocation Operational
NA-Bulk requests Family Trust election and revocation Operational
Single requests Family Trust election and revocation Operational
Individual income tax return lodgment Operational
NA-Bulk requests Individual income tax return lodgment Operational
Single requests Individual income tax return lodgment Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Monthly system maintenance Apr 6, 22:00 - Apr 7, 10:00 AEDT
10.00pm AEDT Saturday 6 April 2019 to 10.00am AEST Sunday 7 April 2019
Posted on Jan 29, 09:30 AEDT
Monthly system maintenance May 4, 21:00 - May 5, 09:00 AEDT
9.00pm AEST Saturday 4 May 2019 to 9.00am AEST Sunday 5 May 2019
Posted on Jan 23, 10:46 AEDT
Monthly system maintenance Jun 1, 21:00 - Jun 2, 09:00 AEDT
9.00pm AEST Saturday 1 June 2019 to 9.00am AEST Sunday 2 June 2019
Posted on Jan 23, 10:47 AEDT
Monthly system maintenance Aug 3, 22:00 - Aug 4, 10:00 AEDT
10.00pm AEST Saturday 3 August 2019 to 10.00am AEST Sunday 4 August 2019
Posted on Feb 11, 08:48 AEDT
Monthly system maintenance Sep 7, 22:00 - Sep 8, 10:00 AEDT
10.00pm AEST Saturday 7 September 2019 to 10.00am AEST Sunday 8 September 2019
Posted on Feb 11, 08:49 AEDT
Monthly system maintenance Oct 5, 22:00 - Oct 6, 11:00 AEDT
10.00pm AEST Saturday 5 October 2019 to 10.00am AEST Sunday 6 October 2019
Posted on Feb 11, 08:22 AEDT
Monthly system maintenance Nov 2, 22:00 - Nov 3, 10:00 AEDT
10.00pm AEDT Saturday 2 November 2019 to 10.00am AEDT Sunday 3 November 2019
Posted on Feb 14, 11:52 AEDT
Monthly system maintenance Dec 7, 22:00 - Dec 8, 10:00 AEDT
10.00pm AEDT Saturday 7 December 2019 to 10.00am AEDT Sunday 8 December 2019
Posted on Feb 14, 11:54 AEDT
Single requests average response time
Fetching
Past Incidents
Mar 20, 2019

No incidents reported today.

Mar 19, 2019

No incidents reported.

Mar 18, 2019
Completed - The scheduled maintenance has been completed.
Mar 18, 06:30 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 23:30 AEDT
Scheduled - 11.30pm AEDT Friday 15 March 2019 to 7.00am AEDT Monday 18 March 2019
Nov 29, 15:20 AEDT
Mar 17, 2019

No incidents reported.

Mar 16, 2019

No incidents reported.

Mar 14, 2019

No incidents reported.

Mar 13, 2019

No incidents reported.

Mar 12, 2019

No incidents reported.

Mar 11, 2019

No incidents reported.

Mar 10, 2019
Postmortem - Read details
Mar 10, 23:13 AEDT
Resolved - This incident has been resolved.
Mar 10, 18:34 AEDT
Monitoring - Services are in the process of being progressively restored.
Mar 10, 17:13 AEDT
Update - Maintenance started overnight is continuing.
Mar 10, 16:51 AEDT
Update - Maintenance that commenced overnight, is still ongoing.
Mar 10, 16:26 AEDT
Update - Maintenance is still continuing, which is affecting some lodgments depending on the software service you are using. At this stage we do not anticipate full service restoration until 7am, Monday 11 March 2019.
Mar 10, 12:04 AEDT
Update - Overnight maintenance has taken longer than anticipated, which is affecting some users of PLS. We expect it will take at least another 8 hours to resolve given work completed to date. We apologise for the inconvenience caused.
Mar 10, 11:00 AEDT
Update - Maintenance is continuing to run over time. We apologise for any inconvenience caused.
Mar 10, 09:17 AEDT
Identified - Some lodgment services may be unavailable as a result of overnight maintenance running over time. We apologise for any inconvenience caused.
Mar 10, 08:29 AEDT
Mar 9, 2019

No incidents reported.

Mar 8, 2019
Postmortem - Read details
Mar 8, 11:04 AEDT
Resolved - This incident has been resolved.
Mar 8, 11:00 AEDT
Identified - The issue has been identified and a fix is being implemented.
Mar 8, 10:37 AEDT
Investigating - We are currently investigating problems with the IITR service on the Single Request channel of PLS. A further update will be posted in due course. We apologise for any inconvenience caused.
Mar 8, 09:40 AEDT
Mar 7, 2019

No incidents reported.

Mar 6, 2019

No incidents reported.