The dashboard uses real time data to tell you if the Practitioner Lodgment Service is functioning normally or is experiencing problems. If there has been an outage or a change in the operational status and if after 15 minutes your experience is not reflected contact the ATO.
For upcoming maintenance events, visit the systems maintenance page or if your issue relates to troubleshooting, visit the troubleshooting page.
Current system status
Get email notifications whenever PLS creates, updates or resolves an incident.
Get text message notifications whenever PLS creates or resolves an incident.
Get webhook notifications whenever PLS creates an incident, updates an incident, resolves an incident or changes a component status.
A fix has been implemented and we are monitoring the results.
Posted Mar 16, 2020 - 09:58 AEDT
Update
We are continuing to work on a fix for this issue. Batched transactions are being processed.
Posted Mar 16, 2020 - 09:30 AEDT
Identified
The issue has been identified and a fix is being implemented.
Posted Mar 16, 2020 - 08:48 AEDT
Investigating
We are currently investigating problems being experienced with the Batch Service in PLS. While most practice management software use the 'Single Request' Services, some functions may be impacted. This is not a problem with your software.
Posted Mar 16, 2020 - 08:38 AEDT
This incident affected: Bulk requests (Bulk requests Lodgment list, Bulk requests Company tax return lodge, Bulk requests Client update details).
