About the dashboard

The dashboard uses real time data sourced from ATO monitoring systems to tell you whether the practitioner lodgment service is functioning normally or is experiencing problems.

For details of upcoming maintenance events, visit the systems maintenance page or if your issue relates to troubleshooting, visit the troubleshooting page.

Current system status

Operational
Degraded Performance
Partial Outage
Major Outage
Service
Bulk requests
Single requests
8 March 2019 - Income Tax Return Lodgment Service
Incident Report for PLS
Postmortem

Slowness of mainframe processing flowed through to IITR lodgment (impacting all ITRs).

Posted Mar 08, 2019 - 11:04 AEDT

Resolved
This incident has been resolved.
Posted Mar 08, 2019 - 11:00 AEDT
Identified
The issue has been identified and a fix is being implemented.
Posted Mar 08, 2019 - 10:37 AEDT
Investigating
We are currently investigating problems with the IITR service on the Single Request channel of PLS. A further update will be posted in due course. We apologise for any inconvenience caused.
Posted Mar 08, 2019 - 09:40 AEDT