About the dashboard

The dashboard uses real time data to tell you if the Practitioner Lodgment Service is functioning normally or is experiencing problems. If there has been an outage or a change in the operational status and if after 15 minutes your experience is not reflected contact the ATO.

For upcoming maintenance events, visit the systems maintenance page or if your issue relates to troubleshooting, visit the troubleshooting page.

Current system status

Partial PLS service disruption
Incident Report for PLS
Resolved
This incident has been resolved.
Posted May 01, 2019 - 19:27 AEST
Update
Work is still progressing on resolving the problems behind the partial outage of all PLS services. To reiterate, for those affected (not all users are), this is a problem with ATO systems and not with your software. We apologise for any inconvenience caused.
Posted May 01, 2019 - 18:43 AEST
Update
We are continuing to work on a fix for this issue.
Posted May 01, 2019 - 16:37 AEST
Identified
Depending on the software you use, you may not have any access to PLS services at this time. This is not a fault with your software, but an ATO problem. We are investigating the problem as a priority. Thank you for your patience.
Posted May 01, 2019 - 16:08 AEST
This incident affected: Bulk requests (Bulk requests Lodgment list, Bulk requests Company tax return lodge, Bulk requests Client update details) and Single requests (Single requests Lodgment list, Single requests Activity statement lodge, Single requests Company tax return lodge, Client update add relationships, Fringe benefits tax lodge, Family Trust election and revocation).