The dashboard uses real time data to tell you if the Practitioner Lodgment Service is functioning normally or is experiencing problems. If there has been an outage or a change in the operational status and if after 15 minutes your experience is not reflected contact the ATO.
For upcoming maintenance events, visit the systems maintenance page or if your issue relates to troubleshooting, visit the troubleshooting page.
Current system status
Get email notifications whenever PLS creates, updates or resolves an incident.
Get text message notifications whenever PLS creates or resolves an incident.
Get webhook notifications whenever PLS creates an incident, updates an incident, resolves an incident or changes a component status.
Cloud platform could not effectively connect to the public domain.
Posted Apr 04, 2019 - 10:52 AEDT
Resolved
This incident has been resolved.
Posted Apr 04, 2019 - 10:50 AEDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Apr 04, 2019 - 10:46 AEDT
Identified
The problem has been identified and we plan to restore services progressively.
Posted Apr 04, 2019 - 10:40 AEDT
Investigating
Depending on the software you use, you may not have any access to any PLS services at this time. This is not a fault with your software, but an ATO problem. We are investigating the problem as a priority. Thank you for your patience.
