About the dashboard

The dashboard uses real time data to tell you if the Practitioner Lodgment Service is functioning normally or is experiencing problems. If there has been an outage or a change in the operational status and if after 15 minutes your experience is not reflected contact the ATO.

For upcoming maintenance events, visit the systems maintenance page or if your issue relates to troubleshooting, visit the troubleshooting page.

Current system status

PLS Unavailable 12 October 2018
Incident Report for PLS
Resolved
This incident has been resolved.
Posted Oct 16, 2018 - 11:23 AEDT
Monitoring
All functions of the PLS service have been restored and we are monitoring performance closely to ensure there are no further interruptions to service. Thank you for your patience.
Posted Oct 12, 2018 - 15:17 AEDT
Update
Services are being progressively restored with full service expected to be completely restored shortly. Thank you for your continued patience.
Posted Oct 12, 2018 - 14:58 AEDT
Update
We have made good progress in restoring the PLS service and expect to provide a positive update on when it will be made available again shortly. Thank you for your patience.
Posted Oct 12, 2018 - 14:14 AEDT
Update
Work on restoring our services is still ongoing. We apologise for any inconvenience caused.
Posted Oct 12, 2018 - 11:34 AEDT
Identified
We have identified the problem causing service disruption and we are working on fixing the problem as soon as possible. We will advise here when more information is available.
Posted Oct 12, 2018 - 09:36 AEDT
Investigating
The Practitioner Lodgment Service (PLS) is currently experiencing a full service outage. We apologise for any inconvenience caused and will advise once a resolution to this problem is identified
Posted Oct 12, 2018 - 06:55 AEDT
This incident affected: Bulk requests (Bulk requests Lodgment list, Bulk requests Company tax return lodge, Bulk requests Client update details) and Single requests (Single requests Lodgment list, Single requests Activity statement lodge, Single requests Company tax return lodge, Client update add relationships, Fringe benefits tax lodge, Family Trust election and revocation).